The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 17, 2018
Filed:
Nov. 26, 2007
Aqueel Husain, Tecumseh, CA;
David A. Adams, Troy, MI (US);
Aqueel Husain, Tecumseh, CA;
David A. Adams, Troy, MI (US);
GENERAL MOTORS LLC, Detroit, MI (US);
Abstract
A connection management system and method manages connections between a vehicle telematics unit and a call center. A connection is established between the vehicle telematics unit and the call center over a wireless network. A first service is provided to the vehicle telematics unit during which a request for a second service is recognized for the vehicle telematics unit. A connection between the vehicle telematics unit and the call center is provided in response to the request for the second service after completion of the first service. This can include maintaining the established connection to carry out the second service or initiating a new connection after the first one is terminated.