Failure isolation method and management server for failure isolation

Abstract

The failure isolation method includes: a first step of performing a predetermined action for the monitoring target, collecting a failure event which is a result of the action, applying the failure event to a failure cause analysis rule, and narrowing down the root cause events together with certainty factors; a second step of determining whether the root cause event and the certainty factor narrowed down in the first step satisfy a predetermined requirement and whether the narrowing-down has been completed; and a third step of, when it is determined in the second step that the narrowing-down has not been completed, performing a predetermined additional action for the monitoring target, collecting an additional failure event which is a result of the additional action, applying the additional failure event to the failure cause analysis rule, and narrowing down the root cause events together with the certainty factors.