The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 03, 2018
Filed:
Oct. 22, 2013
Nec Corporation, Minato-ku, Tokyo, JP;
Kazuhiro Okanoue, Tokyo, JP;
Hiroshi Terasaki, Tokyo, JP;
Yoshihiro Kojima, Tokyo, JP;
Kenichi Utsuda, Tokyo, JP;
NEC CORPORATION, Tokyo, JP;
Abstract
This system pertains to a communication processing system that effectively makes phone conversations possible from a communication terminal even in a non-business mode that does not identify a user. The communication processing system is provided with the following: a communication terminal; a storage unit that is provided inside the communication terminal or outside the communication terminal, and that stores the association between the communication terminal user-information and customer number, and stores a role number for the communication terminal; and an outgoing call relay unit that, in a case where the communication terminal is being used in a business mode that identifies the user thereof, relays an outgoing call from a call origination communication terminal to the communication terminal corresponding to the customer number, and that, in a case where the communication terminal is being used in a non-business mode that does not identify the user thereof, relays an outgoing call from the call origination communication terminal to the communication terminal corresponding to the role number.