The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 03, 2018

Filed:

Oct. 04, 2016
Applicant:

Microsoft Technology Licensing, Llc, Redmond, WA (US);

Inventors:

Yuval Pinchas Borsutsky, Rishon LeZion, IL;

Keren Damari, Tel Aviv, IL;

William D. Ramsey, Redmond, WA (US);

Benny Schlesinger, Ramat HaSharon, IL;

Eldar Cohen, Tel Aviv, IL;

Assignee:
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/27 (2006.01); G10L 15/22 (2006.01); H04L 12/58 (2006.01); G10L 15/18 (2013.01); G06F 3/16 (2006.01); G10L 15/30 (2013.01);
U.S. Cl.
CPC ...
G10L 15/222 (2013.01); G10L 15/18 (2013.01); H04L 51/02 (2013.01); G06F 3/167 (2013.01); G10L 15/30 (2013.01); G10L 2015/223 (2013.01);
Abstract

A user is allowed to communicate with a chatbot. A menu is provided to the user that includes a list of actions that can be performed by the user. Whenever natural language input asking a question is received from the user, this input is forwarded to the chatbot, a response to this input is received from the chatbot, this response is provided to the user, and the menu is again provided to the user. Whenever natural language input is received from the user requesting an action that is not one of the actions in the menu, this input is forwarded to the chatbot, a response to this input is received from the chatbot, where this response includes another menu that includes a list of subsequent actions that are related to the requested action and can be performed by the user, and this other menu is provided to the user.


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