The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 03, 2018

Filed:

Jun. 21, 2016
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventor:

Doyle J. McCoy, Rochester, MN (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/00 (2006.01); G06F 11/07 (2006.01); G06F 11/36 (2006.01); G06F 9/455 (2018.01); G06F 12/10 (2016.01);
U.S. Cl.
CPC ...
G06F 11/0778 (2013.01); G06F 9/45558 (2013.01); G06F 11/079 (2013.01); G06F 11/0712 (2013.01); G06F 11/366 (2013.01); G06F 11/3636 (2013.01); G06F 12/10 (2013.01); G06F 2009/45583 (2013.01); G06F 2009/45591 (2013.01); G06F 2212/65 (2013.01);
Abstract

An approach is provided for collecting data for diagnosing a failure of a computer hardware device. After an indication of the failure of the computer hardware device that results in a full system crash is received, an address translation table of a central processing unit (CPU) of the computer hardware device is collected. A format of call stack frames of an operating system (OS) image of the computer hardware device is retrieved. Based on the collected address translation table and the retrieved format of the call stack frames, the call stack frames are retrieved and output to a computer file. Retrieving the call stack frames is performed by a service processor external to system processing units running OS images via a hypervisor of the computer hardware device. The service processor does not require an ambulance logical partition managed by the hypervisor.


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