The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 19, 2018
Filed:
Apr. 10, 2015
International Business Machines Corporation, Armonk, NY (US);
Ilse M. Breedvelt-Schouten, Ontario, CA;
Jana H. Jenkins, Raleigh, NC (US);
Jeffrey A. Kusnitz, Campbell, CA (US);
James L. Lentz, Austin, TX (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
According to one embodiment of the present invention, a system determines the best communication channel to be utilized between multiple participants and establishes a communication link between the multiple participants via that communication channel. The system analyzes the preferences, limitations, behaviors, and capabilities of each of the participants and displays an aggregate of these traits from each of participants. The system then applies a set of rules and guidelines for determining which communication channel is best suited for establishing a communication link with all of the participants. The system comprises a computer system including at least one processor. Embodiments of the present invention further include a method and computer program product for determining the best communication channel to be utilized between multiple participants and establishing a communication link between the multiple participants in substantially the same manner described above.