Comverse, Inc.

Zhongsu Fu

Seshadri Mohan

Makonnen Melaku

Larry E Ayres

Haiping Luo

Stephen N Wiener

The present invention provides methods and systems for managing a call based on multimedia data. According to one embodiment, the invention provides a method for managing a call. The method includes receiving first data related to a call sent by a calling party to a called party. In response to the first data, the method obtains from a database second data related to the call. At least one of the first data, the second data, and a combination of the first and second data includes multimedia data. The method manages the call based at least in part on the multimedia data. In another embodiment, the present invention provides a system for managing a call. The system includes: a database operative to store data associated with subscribers; and a MPCM service in communication with the database. The MPCM service has an interface for communicating over a network. The MPCM service receives over the network first data related to a call sent by a calling party to a called party. In response to the first data, the MPCM service obtains, from the database, second data related to the call. At least one of the first data, the second data, and a combination of the first and second data includes multimedia data. The MPCM service manages the call based at least in part on the multimedia data.

Multimedia personalized call management (MPCM)

The present invention is a system that allows customers to use a mobile device or personal terminal to obtain complete product or service information so as to complete an impartial list. The system aides in the identification of a store or place of interest where the customer may obtain the list items. The system further provides the customer with directions to the store or place of interest, and to the needed item or service within the store, thereby increasing the customers efficiency. The list and directions may be dynamically changed based upon the customers changing needs and changing location.

Wireless personalized self-service network

A multimedia distribution kiosk can communicate with a remote user to receive multimedia requests and can communicate with a multimedia content provider to obtain requested multimedia content. The kiosk can cache received multimedia content and provide the content as desired. The kiosk can also be used to upload multimedia content to a server. For example, an occupant of an automobile may access a system of kiosks to determine the nearest kiosk and request download of content prior to arrival at that kiosk.

Growing community of inventors

Wakefield, MA, United States of America

Zhongsu Fu