Vonage Network, LLC

Vonage Business Limited

Zhiyu Guo

Michael South

Guy Fighel

Daniel Thomas Smires

Nirav J Kadakia

Vishal Patel

Pasquale Villani

Kevin Ka-yui Ma

Art Wilton

Chakrapani Gorrepati

Richard Petillo

William Lonergan

Chakarapani Gorrepati

Systems and methods for preventing fraud in an IP based telephony system include noting when an IP based telephony device sent to a new customer is not installed and registered with the system. If a new customer never attempts to register a device which was sent to the new customer, the system will assume that the new customer submitted false or erroneous address information. A new customer is prevented from taking any actions that would result in new charges until the new customer has registered an IP device sent to the new customer. Likewise, the system will act to prevent a phone verification service from reaching a new customer at his newly assigned telephone number until after the new customer has registered an IP based telephony device sent to the new customer.

Systems and methods for preventing fraud in an internet protocol telephony system

An Internet protocol (IP) telephony system provides telephony services to a mobile telephony device via data packet communications that traverse a data network. If the IP telephony system has received calls that were missed by the user of the mobile telephony device, or if the IP telephony system has received communications that have not yet been reviewed by the user of the mobile telephony device, information about those missed calls and unreviewed messages is delivered to the mobile telephony device so that the user can be alerted to their existence. The information may be delivered to the mobile telephony device in a push notification.

Systems and methods for communication notification and handling

Methods of addressing problems in a voice over Internet protocol (VOIP) telephony system include collecting data on network events, analyzing the data, and taking corrective action when possible. If an IP telephony device is registering with the VOIP telephony system more frequently than necessary, which can indicate the IP telephony device is unnecessarily jumping between proxy services, the IP telephony device is instructed to re-initialize itself. If an IP telephony device sends two successive stay alive registration messages to a proxy server from different ports of a router, which can indicate that a router pinhole is closing between stay alive messages, then the IP telephony device is instructed to send stay alive registration messages more frequently. If data packet statistics indicate that an IP telephony device is experiencing a jitter problem, the IP telephony device is instructed to increase the size of a data buffer for incoming data packets. If data packet statistics indicate that an IP telephony device is experiencing an enduring bandwidth problem or an enduring data packet loss problem, the IP telephony device is instructed to adopt a new encoding algorithm with greater data compression.

Systems and methods of improving the quality of VOIP communications

Method, system, and computer readable medium for providing an identifier for a caller identifier (ID) function when processing a communication request between a calling party and a called party in a communication network is described. In some examples, an initial identifier for the caller ID function associated with the calling party is received. A determination is made if the calling party has a virtual identifier configured in the communication network. A determination is made if the called party has a predefined identifier associated with the calling party configured in the communication network. The initial identifier is replaced with a terminating identifier based on configuration of the virtual identifier and the predefined identifier in the communication network.

Method and apparatus for providing an identifier for a caller ID function in a telecommunication system

Method, apparatus, and computer readable medium for providing an identifier for a caller identifier (ID) function when processing a communication request between a calling party and a called party in a communication network is described. In some examples, an initial identifier for the caller ID function associated with the calling party is received. A determination is made if the calling party has a virtual identifier configured in the communication network. A determination is made if the called party has a predefined identifier associated with the calling party configured in the communication network. The initial identifier is replaced with a terminating identifier based on configuration of the virtual identifier and the predefined identifier in the communication network.

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East Brunswick, NJ, United States of America

Zhiyu Guo