Emc IP Holding Company LLC

Virtual Instruments Worldwide, Inc.

Zhipeng Gong

Mark Chamness

Nicholas York

Ryan E Perkowski

Devin Blinn Avery

Francis Niestemski

Xiongwei He

A method comprising: receiving an analytic task which includes a priority indicator associated with the analytic task, determining a position of the analytic task in a task queue, the task queue arranged in an order according to their priority indicators, selecting the analytic task based on the order of the task queue, sending the analytic task to an analytics service to determine if the analytics service has sufficient available resources to perform the analytic task, receiving an indication that the analytics service does not have sufficient available resources to perform the analytic task, repositioning the analytic task within the task queue, selecting the analytic task from the task queue based on the order of the task queue and a new position of the analytic task, sending the analytic task to the analytics service, and retrieving another analytic task to send to the analytics service.

Methods and system for throttling analytics processing

Retrieving information associated with a request for support is disclosed, including: receiving a request for customer support including geo-location data generated and included automatically in the request; and using the geo-location data to retrieve information associated with the request.

Geolocation for customer support mobile application

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San Jose, CA, United States of America

Zhipeng Gong