Verizon Patent and Licensing Inc.

Zhenyi Lin

Krishna Pichumani Iyer

Ye Ouyang

Le Su

Wenyuan Lu

A method, a device, and a non-transitory storage medium for estimating voice call quality include performing automatic speech recognition, for each of a plurality of voice calls, to generate recognized text for both an originating device acoustic signal and a receiving device acoustic signal. The recognized text for both the originating device acoustic signal and the receiving device acoustic signal are compared to the reference text to identified recognition errors and a voice call quality score for each of the originating device acoustic signal and the receiving device acoustic signal are determined. A correlation between the network conditions and the voice call quality scores is then determined.

Methods and systems for evaluating voice call quality

A device may receive cell property data associated with a cell in a mobile network and performance data associated with the cell. The device may determine whether the performance data associated with the cell satisfies a performance threshold. The device may identify, based on determining that the performance data associated with the cell satisfies the performance threshold, one or more impacted cells, in the mobile network, associated with the cell. The device may determine one or more antenna adjustment parameters based on at least the cell property data associated with the cell, the performance data associated with the cell, and performance data associated with the one or more impacted cells. The device may perform, based on the one or more antenna adjustment parameters, an action in connection with at least one of an antenna associated with the cell or another antenna associated with the one or more impacted cells.

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Zhenyi Lin