Microsoft Technology Licensing, LLC

Zain Aziz

Ajoy Nandi

In representative embodiments, a digital assistant is extended by service activities. A service activity executes as a service as part of the digital assistant. A service activity specifies a set of user data to be provided when invoked, at least one insight used to invoke the service activity in a proactive way and at least one intent used to invoke the service activity in a reactive way, and executable code that is executed when the service activity is invoked. A development environment provides templates to ease development of service activities. Service activities in development can be deployed alongside production services with access to service activities in development restricted to a set of authorized users.

Service actions for digital assistants

In representative embodiments, a digital assistant provides actionable information to a user regarding one or more vehicles owned by a user. Actionable information is typically provided in a 'tip' which is a mechanism for presenting information to a user and may be presented in text, audible, or other form. The tips provided by the digital assistant are directed to helping the user with tasks associated with vehicles such as knowing when to obtain service such as oil changes, tire inflation, light replacement, brake replacement, fluid level check/fill, or other service. The digital assistant can utilize user information to automatically book service appointments, recommend times for service or other vehicle actions, route changes and so forth. Tips can also include links to a marketplace where recommended services can be obtained.

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Redmond, WA, United States of America

Zain Aziz