Wells Fargo Bank, N.a.

Yvette Hatton

Wayne Barakat

Chris Theodore Kalaboukis

Marria Rhodriquez

Ha M Duong

David Edward Newman

Kristine Ing Kushner

Darius A Miranda

John T Wright

Laura Marie Fontana

Margaret S Honeycutt

Adnan Khan

Pey-Ning Huang

Kimberly Ann MacInnis

Michael Lyon

Michael Fitzpatrick

Jann McCully

Oleg Pravdin

Mark A Frank

Kimberly D Peck

Melissa Schroder Viscomi

A portable remote processing apparatus facilitates various aspects of a transaction, such as a real estate property transaction. A seller of the real estate property can use the portable remote processing apparatus to prepare a walk-through of the property for prospective buyers, to configure the property for a showing, and/or to interact with a buyer device to negotiate a sale of the real estate property. Typically, the portable remote processing apparatus communicates with a remote server device, thereby limiting the amount of hard coding in the apparatus and improving the processing capability of the apparatus.

Portable remote processing apparatus for property transactions

A financial institution computing system includes an account database with a plurality of transaction parameters with respect to a financial account of a customer, a receptiveness metrics circuit structured to extract the plurality of transaction parameters from the account database, the transaction parameters including at least one financial transaction record, and indicative of a mode of the customer, and determine one or more receptiveness metrics attributed to the customer based on the mode of the customer, the one or more receptiveness metrics indicating likelihoods of the customer converting an interaction from the financial institution, wherein the interaction includes an avatar that is an aged version of the customer, and an interaction generation circuit structured to transmit the interaction to the customer at an optimal time based on the one or more receptiveness metrics.

Systems and methods for facilitating optimal customer engagement via quantitative receptiveness analysis and presentation

A system for collecting property status information from a property for a virtual appraisal receives the property status information from a plurality of devices positioned about the property, stores the property status information in a database, and assesses the property status information to create the virtual appraisal for the property.

Virtual property appraisals and/or inspections

Systems, methods, and computer-readable storage media utilized for authorizing transactions without a payment card present. One method includes receiving a habitual transaction request including a customer indicator and identifying characteristics of the habitual transaction request. The method further includes identifying, utilizing the customer indicator, habit information of a customer and authenticating the habitual transaction request based on the characteristics of the habitual transaction request conforming with the habit information. The method further includes, in response to authenticating the habitual transaction request, authorizing the habitual transaction request and receiving a non-habitual transaction request including the customer indicator. The method further includes determining that the customer is active, and the customer indicator is approved to conduct a non-habitual transaction and authorizing the non-habitual transaction request based on the determination and the customer indicator being approved to conduct the non-habitual transaction and transmitting a notification indicating the non-habitual transaction request was authorized.

Systems and methods for authorizing transactions without a payment card present

A financial institution computing system may include a steward database and a steward designation circuit. The steward database may store information of a steward of a customer. The information may include interaction information of the steward, which may include information indicative of interactions of the steward with other individuals. The steward designation circuit may determine whether an individual of the other individuals qualifies as a new steward of the customer based on the interaction information of the steward in the steward database. The steward designation circuit may designate the individual as a new steward of the customer in response to determining that the individual qualifies as a new steward of the customer.

Systems and methods for identifying a steward

A financial institution computing system includes a network circuit enabling the financial institution computing system to exchange information over a network, a customer database storing information for a customer including habit information of the customer and a customer indicator of the customer, and a transaction circuit. The transaction circuit receives, over the network via the network circuit, a first transaction request including the customer indicator. The transaction circuit authenticates the first transaction request by determining that a characteristic of the first transaction request conforms with the habit information of the customer associated with the customer indicator, and authorizes the first transaction request based on the first transaction request being authenticated. The transaction circuit receives, over the network via the network circuit, a second transaction request including the customer indicator, and authorizes the second transaction request based on receiving the customer indicator.

A financial institution computing system includes an account database structured to store a plurality of transaction parameters with respect to a financial account of a customer, a receptiveness metrics circuit, and an interaction generation circuit. The receptiveness metrics circuit is structured to extract the plurality of transaction parameters from the account database. The receptiveness metrics circuit is further structured to determine one or more receptiveness metrics attributed to the customer based on the extracted transaction parameters, the one or more receptiveness metrics indicating likelihoods of the customer converting an interaction from the financial institution. The interaction generation circuit is structured to transmit the interaction to the customer at an optimal time based on the one or more receptiveness metrics.

Systems and methods for facilitating optimal customer engagement via quantitative receptiveness analysis

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El Cerrito, CA, United States of America

Yvette Hatton