Ricoh Company, Ltd.

Yuuya Nakao

Takuya Inoue

Hiroki Asakimori

An electronic device includes circuitry and a memory storing computer-executable instructions that cause the circuitry to execute an application operating on a platform of the electronic device. The application includes a library, and the library controls whether to perform a predefined process, based on version information of the platform acquired from the platform.

Electronic device, library, and processing method

An image forming apparatus includes an operation device that is connected to the image forming apparatus and receives an operation to the image forming apparatus; a processing unit that performs a predetermined processing by a first application in the image forming apparatus or the operation device; an error detecting unit that detects the error in the processing by the first application; a control unit that starts up a second application to resolve the error upon the error is detected; a transmission unit that transmits error data formed based on the contents of the error from the first application to the second application; and a display unit that displays the operation screen of the second application based on the error data.

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Kanagawa, Japan

Yuuya Nakao