International Business Machines Corporation

Yupeng Gao

Chuang Gan

Mo Yu

Dakuo Wang

Ming Tan

Haoyu Wang

Shiyu Chang

Murray Scott Campbell

Xiaoxiao Guo

A current observation expressed in natural language is received. Entities in the current observation are extracted. A relevant historical observation is retrieved, which has at least one of the entities in common with the current observation. The current observation and the relevant historical observation are combined as observations. The observations and a template list specifying a list of verb phrases to be filled-in with at least some of the entities are input to a neural network, which can output the template list of the verb phrases filled-in with said at least some of the entities. The neural network can include attention mechanism. A reward associated with the neural network's output can be received and fed back to the neural network for retraining the neural network.

Extractive structured prediction in interactive systems

A computer system identifies threads in a communication session. A feature vector is generated for a message in a communication session, wherein the feature vector includes elements for features and contextual information of the message. The message feature vector and feature vectors for a plurality of threads are processed using machine learning models each associated with a corresponding thread to determine a set of probability values for classifying the message into at least one thread, wherein the threads include one or more pre-existing threads and a new thread. A classification of the message into at least one of the threads is indicated based on the set of probability values. Classification of one or more prior messages is adjusted based on the message's classification. Embodiments of the present invention further include a method and program product for identifying threads in a communication session in substantially the same manner described above.

Context-aware conversation thread detection for communication sessions

Growing community of inventors

Elmsford, NY, United States of America

Yupeng Gao