Toshiba Tec Kabushiki Kaisha

Kabushiki Kaisha Toshiba

Yumiko Okuma

Yasutsugu Sasaki

Maki Sato

Mahina Nakamura

Tsuyoshi Gotanda

Mayuko Tsunoda

Tsunehiro Motegi

Masanori Sambe

Hisashi Sato

Takashi Makiyama

Taro Ando

Keiichi Hasegawa

Jun Kikuchi

Katsuhito Mochizuki

Shigeki Nimiya

Takahide Kubota

Hikaru Komiyama

Mina Kodama

Naoki Watanabe

Kenji Shimizu

Junji Nakamura

Naoki Hoshino

Tomonori Ikumi

Kanya Hiroi

Mika Hirama

Masami Takahata

Shunichiro Kamamoto

Shota Konishi

Mikio Ito

Shiomi Matsui

Kizuku Inoue

Kento Kawata

Tsuyoshi Nakai

Morito Natsume

Hikaru Koganezawa

Tetuhiro Nobutoki

Ai Hirai

Takahide Matsumoto

Toshihide Murata

Tomoyuki Take

According to one embodiment, a mobile sales system includes a mobile sales robot and a server. The robot includes a first processor that acquires user identification information from a user, detects when an item is removed from the robot and acquires a corresponding commodity identification, and transmits the user identification information and commodity identification to the server. The server stores the user identification information and the commodity identification in correlation with each other. Each commodity identification is associated with a settlement flag indicating whether the item has been paid for. The server transmits the commodity identifications stored in correlation with the user identification information to an external device that sends the user identification information to the server when the settlement flag indicates the corresponding item has not yet been paid for and executes settlement (payment) processing using user settlement information when a request is sent from the external device.

Mobile sales system and server device

According to one embodiment, a mobile sales system includes a terminal device and a mobile sales device on which items to be sold can be mounted. The terminal device is used to designate a customer call position for the mobile sales device and is configured to transmit position information indicating the customer call position. The mobile sales device is configured to acquire the position information transmitted by the terminal device, move to a location corresponding to the acquired position information, and execute payment processing for an item removed from the mobile sales device by a customer.

A customer service supporting device includes a communication interface configured to communicate with a self-service terminal in a store and an operator terminal in a location different from the store, and a processor configured to, upon receipt of a customer service request from the self-service terminal, acquire screen data corresponding to a screen that is displayed by the self-service terminal when the customer service request is issued, and control the communication interface to transmit the screen data to the operator terminal and cause the operator terminal to display the screen.

Customer service supporting device, self-service terminal, and method

According to an embodiment, a mobile terminal displays a flyer in a first display region of a display device (display unit). The mobile terminal generates a product list containing pieces of information of a plurality of products included in the flyer and displays the generated product list in a second display region of the display device. Further, the mobile terminal generates a shopping note of a product selected from the product list by an operator and displays the generated purchase list on the display device.

Information processing apparatus and information processing method

An information terminal for a merchandise registration system includes a camera to read a code for identifying a merchandise item and a display to display a first screen for supporting the reading of the code. A processor transmits the code to a server and receives merchandise data corresponding to the code. The processor switches between a successive-reading mode and a single-reading mode when a setting of a mode operator displayed on the first screen is changed by a user. When in the successive-reading mode, the processor displays the corresponding merchandise data in a part of the first screen and permits successive reading of codes by the camera. When in the single-reading mode, the processor displays the merchandise data in a second screen that is different from the first screen.

Information terminal and method for retail store transactions

According to an embodiment, the controller of a commodity pickup apparatus obtains information related to a commodity to be picked up and the number of pieces thereof. Further, the controller detects a fact that a commodity picked up is put in the accommodation portion and commodity information of the commodity put in the accommodation portion, on the basis of an image obtained by imaging the accommodation portion. The display device of the commodity pickup apparatus identifies the commodity to be picked up as a commodity picked up, a commodity to be picked up next, or a commodity not yet picked up and displays the commodity.

Commodity transporting apparatus, commodity transporting apparatus method, and commodity transporting system

A receipt printer management apparatus includes a first interface for communicating with a receipt printer in a store, a storage device which stores first statistical information indicating a number of customers in the store during past time periods, and second statistical information indicating an amount of paper used by the receipt printer during past time periods, and a processor programmed to perform a prediction processing including: calculating, based on the first and second statistical information, a replacement time period for replacing paper in the receipt printer, and outputting information indicating the calculated replacement time period.

Management apparatus for managing a receipt printer

A computing device includes an operation unit configured to receive a first user input about an item to be purchased, a display unit configured to display a name of the item and an interface based on which a user can make a second user input about the user's preference of the item through the operation unit, and a communication unit configured to transmit data corresponding to the first and second user inputs to an external device configured to store information about items for sale and information about user preferences of the items.

Shopping support computing device

A merchandise sales data processing apparatus includes a code reading unit configured to read a code of a customer purchasing a merchandise, an electronic receipt issuing instruction unit configured to receive an instruction for issuing electronic receipt information associated with merchandise sales data, an electronic receipt generation unit configured to generate the electronic receipt information in correlation with the code of the customer when the instruction for issuing the electronic receipt information is received by the electronic receipt issuing instruction unit, a transmission unit configured to transmit a company code indicating a company and the electronic receipt information generated by the electronic receipt generation unit to an electronic receipt server, and a receipt printing unit configured to print a paper receipt associated with the merchandise sales data when the instruction for issuing the electronic receipt information is not received by the electronic receipt issuing instruction unit.

Merchandise sales data processing apparatus, and program therefor

A management apparatus according to an embodiment includes an interface for communicating with an automatic change machine in a store. The automatic change machine receives money and provides withdrawal of money. A storage device stores first statistical information indicating a number of customers in the store during past time periods, and second statistical information indicating an amount of money stored in the automatic change machine during past time periods. A processor is programmed to perform a prediction processing including: predicting, based on the first statistical information and the second statistical information, at least one of an appropriate collection time period during a current day for collecting money from the automatic change machine and an appropriate refill time period for refilling money in the automatic change machine, and outputting information for displaying an image indicating the at least one of the predicted collection time period and the predicted refill time period.

Management apparatus for managing an automatic change machine and receipt printer, and method of managing the same

An information distribution device includes a display unit, a reception unit, and a distribution unit. The display unit displays information of distributable full content. The reception unit receives a trial request for the distributable full content from the portable terminal. The distribution unit distributes, as trial content which is viewable within a limited physical range, the distributable full content for which the trial request is received, to the portable terminal.

Information distribution device, information distribution method, and information distribution program

An apparatus for managing a medicine administering process to enable inspection of the medicine administering process, includes a video recording unit that generates video recorded image data by video recording the medicine administering process, and a data addition unit that adds controlling data that enables the recorded video of the medicine administering process to be displayed with display elements that depict transition events of the medicine administering process.

Apparatus for managing medicine administering process, and control program therefor

An order receiving apparatus includes: a display unit configured to display an order input screen including a menu item space in which operation images for receiving orders of menu items are allocated and a menu allocation screen including the menu item space and a list of menu items for which the operation images can be allocated to the menu item space; a first selecting unit configured to select a menu item from among the menu items included in the list; a second selecting unit configured to select an allocation position to which the selected operation image of is allocated in the menu item space; and an updating unit configured to update the definition information according to the selected menu item and the selected allocation position.

Order receiving apparatus and order receiving method

Growing community of inventors

Tokyo, Japan

Yumiko Okuma