Konica Minolta, Inc.

Konica Minolta Business Technologies, Inc.

Yuji Kawamura

Yoichi Kurumasa

Hiroshi Sugiura

Takeshi Hibino

Mie Kawabata

Jun Kunioka

Kentaro Nagatani

Hideyuki Hashimoto

Yukina Hisada

Masayuki Ito

Shohei Ichiyama

Atsushi Tomita

Tomoyuki Atsumi

Tomokazu Kato

Takuya Okada

Hideki Hino

Takatsugu Kuno

Hiroshi Iwamoto

Hideo Mae

Takashi Oikawa

Jiro Goto

Tetsuya Tokumoto

Katsuaki Wakui

An image forming apparatus includes: a determination part that performs an accomplishment determination process which is a process of determining whether or not a job is accomplishable prior to a billing process using a pre-billing method which is a billing method of billing for execution of the job before completion of the job; and a decision part that decides whether or not to perform the billing process based on the determination result of the accomplishment determination process, wherein the decision part decides that the billing process is to be performed for the execution of the job when it is determined that the job is accomplishable, and decides that the billing process is not to be performed for the execution of the job when it is determined that the job is not accomplishable.

Image forming apparatus that performs an accomplishment determination process and non-transitory recording medium storing computer readable program

The image forming system includes an image forming apparatus and a communication terminal. When it is detected that an operation is being performed onto an input unit of the image forming apparatus while the image forming apparatus is connected to the communication terminal, the image forming apparatus is configured to perform a first notification to notify the communication terminal that an operation is being performed onto the input unit. When the image forming apparatus performs the first notification, the communication terminal is configured to perform a second notification corresponding to the first notification in the communication terminal.

Image forming system, communication terminal, and non-transitory computer-readable storage medium

A remote support system includes: an image processing apparatus; an information terminal apparatus; and an information processing apparatus serving for remote support. The image processing apparatus and the information terminal apparatus operate in sync with each other. Either or both of the image processing apparatus and the information terminal apparatus execute the following operations: receiving a synchronous display start command; determining whether or not the image processing apparatus and the information terminal apparatus are operating in sync with each other; obtaining first screen information on the image processing apparatus and second screen information on the information terminal apparatus if the image processing apparatus and the information terminal apparatus are operating in sync with each other; and transmitting the first and second screen information to the information processing apparatus. The information processing apparatus reproduces screens on the basis of the first and second screen information received therefrom.

Remote support system and recording medium

A print instruction device that issues a print instruction with first connection processing or second connection processing to an image forming apparatus including a printer, and a post-processor capable of performing both the first connection processing and the second connection processing, after printing on a plurality of recording media by the printer, the print instruction device includes: a display; and a hardware processor that: determines whether the document to be printed of which the printed matter is to be connected by the post-processor falls under a preset condition to perform the second connection processing; and displays, on the display, display prompting setting the second connection processing as connection processing after or before print setting with the first connection processing is performed, when the document to be printed is determined to fall under the preset condition to perform the second connection processing by the hardware processor.

Device, method, and program for instructing printing based on conditional post-processing

An image processing apparatus is provided. Firmware customized for a user who uses the image processing apparatus has been installed in advance in the image processing apparatus. The image processing apparatus has a hardware processor configured to monitor a condition of use of the image processing apparatus and determine whether or not the monitored condition of use is a condition of use adapted to the customized firmware, and to perform processing for updating to the latest standard firmware when it is determined that the monitored condition of use departs from the condition of use adapted to the customized firmware.

Image processing apparatus, distribution server, management server, and computer readable storage medium

An image forming apparatus includes a controller configured to switch a display mode of a menu screen for setting between a first display mode and a second display mode. On a menu screen of the first display mode, the controller (i) determines as display object function buttons a part of function buttons of a plurality of function buttons used to call up each of detailed settings screens each related to each of a plurality of functions provided in the image forming apparatus, (ii) displays the display object function buttons to be arranged in a row in a predetermined direction, and (iii) changes and displays the display object function buttons according to a scroll operation performed by a user. On a menu screen of the second display mode, the controller displays at least a part of function buttons of the plurality of function buttons to be arranged in a grid-like manner.

Image forming apparatus configured to display function setting buttons and switch display mode between first display mode and second display mode and image recording medium

An image forming system includes an image forming apparatus and a communication terminal. The image forming apparatus communicates with the communication terminal and includes an operation panel that displays a first display screen and accepts an operation of inputting information, and a hardware processor. The communication terminal communicates with the image forming apparatus, displays a second display screen, and accepts input of information and includes a central processing unit (CPU) that notifies the input of the information to the image forming apparatus. The communication terminal transmits the information input in the input device to the image forming apparatus, and the hardware processor determines whether the status of the operation panel is a status that accepts the operation, and upon the status of the operation panel being the status that accepts the operation, switches the first display screen to a screen that accepts the operation.

Image forming system, image forming apparatus, and program

An image forming apparatus capable of being remotely operated by a mobile terminal includes: a specification unit configured to specify an image to be displayed on the mobile terminal as an operation image for the image forming apparatus; an acquisition unit configured to acquire information on the number of display units of the mobile terminal; a decision unit configured to, when a plurality of images is specified as the operation images and the number of the display units of the mobile terminal is recognized as two or more, make a first decision that at least two of the plurality of images are to be displayed on at least two of the two or more display units of the mobile terminal; and a transmission unit configured to transmit a display instruction based on the first decision to the mobile terminal.

Systems and methods for displaying remote operation screens of an image forming apparatus based on a configuration of display(s) of a mobile terminal

An image forming apparatus comprises: an image data obtainer that obtains image data by a Web browser from a Website via a network; a printer that prints out the obtained image data and other image data; and a billing portion that bills a usage fee if the Web browser is used, meanwhile discounts the usage fee to be billed if the Web browser is used and also the image data obtained by the Web browser is printed out by the printer.

Image forming apparatus, billing method thereof and recording medium

Setting items in a print setting screen are updated and displayed in response to a changing operation. It is determined whether or not print settings are changed from the initial state. If it is determined that print settings are changed from the initial state, a test print button is displayed. If it is determined that print settings are not changed from the initial state, a full print button is displayed.

Information processing apparatus, method, and recording medium controlling the display of printing options

A data broadcasting receiving terminal receives a data broadcasting signal from a broadcasting station to detect print-out data and a control signal associated with print-out from the data broadcasting signal. The data broadcasting receiving terminal, at a time point of the start of broadcasting, notifies an image forming apparatus of the detected print-out data and printing prohibition data included in the control signal associated with print-out. The data broadcasting receiving terminal acquires a preparation time required for print-out from the image forming apparatus and a time of restoration from a power saving mode and issues a command of printing start, in consideration of the time requirements, to the image forming apparatus so that print-out data is printed out at predetermined timing.

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Toyokawa, Japan

Yuji Kawamura