Kakao Corporation

Yu Mi Kim

Ji Soo Hwang

Jin Woo Choi

Yang Kyun Park

No Suk Myung

Sung Yong Chang

Ji Eun Choi

Jung Han Choi

Dong Ho Shin

Ho Jun Lee

Bo Mi Hong

June Kwon Moon

Hyun Hee Park

Doo Wahn Park

Seung Uk Seo

Ji Hye Choe

Seung Jin Park

June Seong Joe

Won Muk Kim

A chatbot server that provides an instant messaging service using a relay chatbot linked to multiple chatbots includes a receiving unit that receives, from a messenger server, a question message relevant to a service selected from multiple services and service account information corresponding to the selected service; a derivation unit that derives an answer to the question message using the relay chatbot corresponding to the service account information; and a transmission unit that transmits the answer to the messenger server, wherein the relay chatbot relays a user device to the multiple chatbots linked to the relay chatbot to derive the answer through at least one of the multiple chatbots.

Relay chatbot linked to multiple chatbots

Provided are a method and apparatus for providing a counseling service. A method of operating a counseling center server interworking with an instant messaging service includes providing a profile of at least one expert account for counseling linked to a channel of a second user to a terminal of a first user, identifying an initiation condition for a counseling ticket for counseling with a first expert account, creating a counseling ticket to be allocated to the first expert account, and transmitting counseling content through a chat room for counseling of the channel in which the first expert account and an account of the first user participate.

Method and apparatus for providing counseling service

A message service providing method for a message service linked to a search service and a message server and a user terminal for performing the method are disclosed. The message service providing method includes identifying an instant message input through a message input box of a message application switching from a chat mode to a search mode or a suggested search word selected from suggested search words in a suggested search word list displayed in conjunction with the message input box, transferring, to a search server, a search request for a search word including a whole or a portion of the identified instant message or suggested search word in response to a user input provided to the message application, receiving search result data derived through the search word.

Message service providing method for message service linked to search service and message server and user terminal to perform the method

Growing community of inventors

Seongnam-si, South Korea

Yu Mi Kim