Oracle International Corporation

Yu-Heng Hong

Mark Edward Johnson

Thanh Long Duong

Vishal Vishnoi

Elias Luqman Jalaluddin

Poorya Zaremoodi

Vladislav Blinov

Ying Xu

Cong Duy Vu Hoang

Balakota Srinivas Vinnakota

Manish Parekh

Yakupitiyage Don Thanuja Samodhye Dharmasiri

Thanh Tien Vu

Gautam Singaraju

Tuyen Quang Pham

Serge Le Huitouze

Vu Cong Duy Hoang

Vladislavs Dovgalecs

Guy Bashkansky

Jason Eric Black

Andrew David Bleeker

A method includes receiving a training set of utterances for training a machine-learning model to identify one or more intents for one or more utterances, and augmenting the training set of utterances with out-of-domain (OOD) examples. The augmenting includes: generating a data set of OOD examples, filtering out OOD examples from the data set of OOD examples, determining a difficulty value for each OOD example remaining within the filtered data set of the OOD examples, and generating augmented batches of utterances including utterances from the training set of utterances and utterances from the filtered data set of the OOD based on the difficulty value for each OOD. Thereafter, the machine-learning model is trained using the augmented batches of utterances in accordance with a curriculum training protocol.

Out-of-domain data augmentation for natural language processing

The present disclosure relates to chatbot systems, and more particularly, to batching techniques for handling unbalanced training data when training a model such that bias is removed from the trained machine learning model when performing inference. In an embodiment, a plurality of raw utterances is obtained. A bias eliminating distribution is determined and a subset of the plurality of raw utterances is batched according to the bias-reducing distribution. The resulting unbiased training data may be input into a prediction model for training the prediction model. The trained prediction model may be obtained and utilized to predict unbiased results from new inputs received by the trained prediction model.

Batching techniques for handling unbalanced training data for a chatbot

Techniques for using logit values for classifying utterances and messages input to chatbot systems in natural language processing. A method can include a chatbot system receiving an utterance generated by a user interacting with the chatbot system. The chatbot system can input the utterance into a machine-learning model including a set of binary classifiers. Each binary classifier of the set of binary classifiers can be associated with a modified logit function. The method can also include the machine-learning model using the modified logit function to generate a set of distance-based logit values for the utterance. The method can also include the machine-learning model applying an enhanced activation function to the set of distance-based logit values to generate a predicted output. The method can also include the chatbot system classifying, based on the predicted output, the utterance as being associated with the particular class.

Distance-based logit value for natural language processing

Techniques for out-of-domain data augmentation for training chatbot systems in natural language processing. In one particular aspect, a method is provided that includes receiving a training set of utterances for training a machine-learning model to identify one or more intents for one or more utterances, and augmenting the training set of utterances with out-of-domain (OOD) examples. The augmenting includes: generating a data set of OOD examples, filtering out OOD examples from the data set of OOD examples, determining a difficulty value for each OOD example remaining within the filtered data set of the OOD examples, and generating augmented batches of utterances comprising utterances from the training set of utterances and utterances from the filtered data set of the OOD based on the difficulty value for each OOD. Thereafter, the machine-learning model is trained using the augmented batches of utterances in accordance with a curriculum training protocol.

Techniques for using enhanced logit values for classifying utterances and messages input to chatbot systems in natural language processing. A method can include a chatbot system receiving an utterance generated by a user interacting with the chatbot system and inputting the utterance into a machine-learning model including a series of network layers. A final network layer of the series of network layers can include a logit function. The machine-learning model can map a first probability for a resolvable class to a first logit value using the logit function. The machine-learning model can map a second probability for a unresolvable class to an enhanced logit value. The method can also include the chatbot system classifying the utterance as the resolvable class or the unresolvable class based on the first logit value and the enhanced logit value.

Enhanced logits for natural language processing

Techniques for noise data augmentation for training chatbot systems in natural language processing. In one particular aspect, a method is provided that includes receiving a training set of utterances for training an intent classifier to identify one or more intents for one or more utterances; augmenting the training set of utterances with noise text to generate an augmented training set of utterances; and training the intent classifier using the augmented training set of utterances. The augmenting includes: obtaining the noise text from a list of words, a text corpus, a publication, a dictionary, or any combination thereof irrelevant of original text within the utterances of the training set of utterances, and incorporating the noise text within the utterances relative to the original text in the utterances of the training set of utterances at a predefined augmentation ratio to generate augmented utterances.

Noise data augmentation for natural language processing

Described herein are dialog systems, and techniques for providing such dialog systems, that are suitable for use on standalone computing devices. In some embodiments, a dialog system includes a dialog manager, which takes as input an input logical form, which may be a representation of user input. The dialog manager may include a dialog state tracker, an execution subsystem, a dialog policy subsystem, and a context stack. The dialog state tracker may generate an intermediate logical form from the input logical form combined with a context from the context stack. The context stack may maintain a history of a current dialog, and thus, the intermediate logical form may include contextual information potentially missing from the input logical form. The execution subsystem may execute the intermediate logical form to produce an execution result, and the dialog policy subsystem may generate an output logical form based on the execution result.

Task-oriented dialog suitable for a standalone device

Described herein are dialog systems, and techniques for providing such dialog systems, that are suitable for use on standalone computing devices. In some embodiments, a dialog system includes a dialog manager, which takes as input an input logical form, which may be a representation of user input. The dialog, manager may include a dialog state tracker, an execution subsystem, a dialog policy subsystem, and a context stack. The dialog state tracker may generate an intermediate logical form from the input logical form combined with a context from the context stack. The context stack may maintain a history of a current dialog, and thus, the intermediate logical form may include contextual information potentially missing from the input logical form. The execution subsystem may execute the intermediate logical form to produce an execution result, and the dialog policy subsystem may generate an output logical form based on the execution result.

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Carlton, Australia

Yu-Heng Hong