Emc IP Holding Company LLC

Montage Electronics (shanghai) Co., Ltd.

Yu Fu

Chao Chen

Qiyan Chen

Jingjing Liu

Xin Liu

Qianjie Zhong

Tianqing Wang

Yuxiang Liao

Hankang Li

Zeqiang Fu

Shuyong Deng

Jove Qianjie Zhong

The present disclosure provides a hot-plugging control method, device, and retimer. The hot-plugging control method includes: receiving data from a pluggable device through a second end, sending the data to an RC through a first end; sending a detection signal to the second end to detect the connection status between the pluggable device and the second end; and stopping sending the data to the RC, and sending the first control signal to the RC, when it is detected that the pluggable device is hot-unplugged from the second end, so that the RC handles the abnormal state of the data not being sent according to the first control signal. The hot-plugging control method provided by the present disclosure does not require presence signals to implement hot-plugging of a pluggable device, and thus can avoid the problem that the device cannot implement hot-plugging without presence signals.

Hot-plugging control method, device and retimer

The present invention provides a method and system for information analysis. The method extracts a plurality of metadata from a source information set so as to generate a metadata set, the metadata comprising error log information that forms an error sequence in the metadata set; and generates a common error sequence set for a plurality of the metadata sets. By means of the method, it is possible to easily obtain a global error sequence pattern, and easily compare a new error with a previous error sequence pattern so as to prevent, diagnose and recover the new error.

Analysis system and method for intelligent customer service based on common sequence pattern

The present disclosure relates to a method and apparatus for troubleshooting based on log similarity. In one embodiment, there is provided a method for troubleshooting based on log similarity, comprising: extracting log patterns from multiple log files in response to having collected the multiple log files from at least one system with troubles, the log pattern describing a regular expression to which a log message in a log file among the multiple log files conforms; building a pattern repository using the log patterns; mapping each of the multiple log files to an n-dimensional vector based on the pattern repository; and clustering multiple n-dimensional vectors to which each of the multiple log files is mapped into at least one group, wherein each of the at least one group indicates one trouble type of the at least one system. In another embodiment, there is provided a corresponding apparatus.

Troubleshooting based on log similarity

Growing community of inventors

Shanghai, China

Yu Fu