Microsoft Technology Licensing, LLC

Young-In Song

Chin-Yew Lin

Liu Jing

Tetsuya Sakai

Techniques for unsupervised management of a question and answer (QA) forum include labeling of answers for quality purposes, and identification of experts. In a QA thread, a ranking of answers may include an initial labeling of the longest answer in each thread as the best answer. Such a labeling provides an initial point of reference. Then, in an iterative manner answerers are ranked using the labeling. The ranking of answerers allows selection of experts and poor or inexpert answerers. A label update is performed using the experts (and perhaps inexpert answerers) as input. The label update may be used to train a model, which may describe quality of answers in one or more QA threads and an indication of expert and inexpert answerers. The iterative process may be ended upon convergence or upon a maximum number of iterations.

Growing community of inventors

Beijing, China

Young-In Song