State Farm Mutual Automobile Insurance Company

Yohan Santos

Douglas Albert Graff

Ronald R Duehr

Justin Devore

Shane Tomlinson

Gary Foreman

Jason Beckman

John Westhues

Carlee A Clymer

Stephen E Wilson

Bradley J Walder

Erin E Miller

Joshua T Monk

Aaron Ames

John G McConkey

Michael Cicilio Fresquez

Denson Smith

Himanshu Chhita

Michele Wittman

Vincent M Hummel

Alexis Danielle Cates

Stephen Young

Rajesh Panicker

Carrie A Read

Chad Mychal Hirst

Michael Brown

Pavan Kumar Bhagavatula

David A Pluimer

Robin A Rose

Tracey Leigh Knorr

Benjamin Tarmann

Brittany Boyer

Natalie R Smith

William Simonovich

Jordan Leach

Kenrick Niedbalski

Deborah Taylor

Richard Kim

Archy Ntabona

Jared Musil

Loubna Fassi

Abdul Wahab

Mary Gonsalves

Sam Yeargin

A method of identifying a vehicle total loss claim includes retrieving a plurality of historical vehicle records, labeling the records as repaired or total loss, calculating mean cost values, training a regression model, optimizing a probability threshold, analyzing a plurality of inputs to generate a prediction, and transmitting the prediction. A computing system includes a transceiver; a processor; and a memory storing instructions that, when executed by the processor, cause the computing system to receive answers, transmit the answers, receive a prediction, when the prediction is repairable, generate a repair suggestion, and when the prediction is total loss, generate a settlement offer. A non-transitory computer readable medium containing program instructions that when executed, cause a computer to receive answers, transmit the answers, receive a prediction, when the prediction is repairable, generate a repair suggestion, and when prediction is total loss, generate a settlement offer.

Method and system for early identification and settlement of total loss claims

This technology relates to providing a web-based digital claims platform to provide users with a simple and customized experience when filing insurance claims. The platform is enabled by a plurality of back-end application programming interface (API) resources. These API resources are event-driven (e.g., when an 'event' associated with the claim occurs, the status of the claim changes and the API is provided with updated information indicative of the change). The platform includes a customized user interface (UI) that tailors the claim experience to a particular user's needs. The customization can be based off of stated user preferences and/or learned user preferences associated with the user's past behavior. A user can perform/request various services through the customized UI's self-service function (e.g., rent a car, find a hotel room, select a repair shop, etc.). Additionally, the customized UI can enable the user upload documents, track claim status, find relevant help topics, etc.

User interface associated with holistic digital claims platform

Growing community of inventors

Cumming, GA, United States of America

Yohan Santos