Google Inc.

Yichen Zhao

Michal Palczewski

William Hartley Setchell

Anuj Batra

Phillip Ellsworth Stahlfeld

Timothy Raymond Zwiebel

Thai Duong

Dennis Yung-Chi Hu

Min-Hao Wu

Mallinath Bareddy

Chunxiao Diao

Thiago Valverde

Xiaoyong Chai

A service provider system registers with a service system. A user establishes an account with the service system and the service system establishes a facial template associated with the user account. The service system transmits, to a service provider device at a location, identification information and transmits a shared encryption key to a user computing device associated with the user. The user enters the merchant location carrying the user computing device. The service device receives the encryption key from the user device and decrypts the identification information associated with the user using the encryption key. The user initiates a service request and the service provider device verifies the identity of the user via the facial template associated with the user by generating a facial template based on an image captured of the user to compare against the facial template associated with the user. The service device processes the service request.

Offline user identification

A user verification system is configured to identify likely interactors approaching points of interaction to ensure accurate interactions and to provide loyalty rewards. In an example, a interaction system installs a user verification device with a stereo camera at an interacting device to capture images of the user and to obtain data from the device. The user verification device uses the stereo camera to determine the location of the user to determine if the user is a likely interactor. The user verification device recognizes motions of the user that are indicative of an interactor, such as reaching across the counter or looking at the operator. The user verification device identifies or verifies the interactor based on the record data or the display data. If the user is the likely interactor, then the system conducts a hands-free interaction with the user account or provides loyalty rewards to the user account.

Providing hands-free data for interactions

Growing community of inventors

Sunnyvale, CA, United States of America

Yichen Zhao