Biocatch Ltd.

Servicenow, Inc.

Loom Systems Ltd.

Yaron Lehmann

Avi Turgeman

Itai Novick

Oren Kedem

Gabby Menahem

Uri Rivner

Dror Mann

Edo Dekel

Lev Kadyshevitch

Yaron Azizi

Steven W Francis

Sai Saketh Nandagiri

Orr Semmel

Eli Polonsky

In various embodiments, a process for providing a cloud service provider request retry framework includes obtaining a request retry indicator that is associated with a cloud service provider, wherein the request retry indicator indicates a retry criterion that is based on a number of allowable discovery requests within a period of time. The process includes providing a discovery request to the cloud service provider; receiving an error response based on the discovery request, wherein the error response indicates the discovery request is unsuccessful based at least on the discovery request not satisfying the retry criterion; and determining a wait time based at least on the error response and the request retry indicator. The process includes retrying the discovery request according to the wait time.

Cloud service provider request retry framework

A computer-generated data entry is received. The computer-generated data entry is segmented into a set of tokens. A plurality of different token permutation groupings are determined. Each of the different token permutation groupings includes a different subset of tokens from the set of tokens of the computer-generated data entry. For the computer-generated data entry, a plurality of token permutation grouping identifiers associated with at least a portion of the plurality of different token permutation groupings is obtained. It is determined whether the computer-generated data entry belongs to any data entry cluster among a plurality of previously identified data entry clusters based on a search performed using the token permutation grouping identifiers of the computer-generated data entry.

Permutation-based clustering of computer-generated data entries

A specification of an information technology change is received via an information technology service management system. The specification of the information technology change is analyzed to determine features of the information technology change. Machine-generated data is analyzed to identify a phenomena detected in the machine-generated data. To a machine learning model, the features of the information technology change and features of the detected phenomena in the machine-generated data are provided to determine a correlation between the information technology change and the detected phenomena in the machine-generated data.

Automatically correlating phenomena detected in machine generated data to a tracked information technology change

A pre-shared compression dictionary is received. The pre-shared compression dictionary was generated based on an analysis of sample data for use in compression of other data. A compressed version of a batch of machine-generated data is received. The batch of machine-generated data has been compressed at least in part using the pre-shared compression dictionary and a batch-specific compression dictionary. The received compressed batch is uncompressed using the batch-specific compression dictionary to determine an intermediate version. The intermediate version is uncompressed using the pre-shared compression dictionary to determine an uncompressed version of the batch of machine-generated data.

Compression of machine-generated data

A computer-generated data entry is received. The computer-generated data entry is segmented into a set of tokens. A plurality of different token permutation groupings are determined. Each of the different token permutation groupings includes a different subset of tokens from the set of tokens of the computer-generated data entry. For the computer-generated data entry, a corresponding token permutation grouping identifier is determined for each grouping of the plurality of different token permutation groupings. It is determined whether the computer-generated data entry belongs to any data entry cluster among a plurality of previously identified data entry clusters based on a search performed using the token permutation grouping identifiers of the computer-generated data entry.

A method and system for determining root-causes of incidences using machine-generated textual data. The method comprises receiving machine-generated textual data from at least one data source; classifying the received machine-generated textual data into at least one statistical metric; processing the statistical metric to recognize a plurality of incidence patterns; correlating the plurality of incidence patterns to identify at least a root-cause of an incidence that occurred in a monitored environment; and generating an alert indicating at least the identified root-cause.

Determining root-cause of failures based on machine-generated textual data

A request to explore a set of log entries is received. The set of log entries are analyzed to identify common portions in contents of at least a portion of the set of log entries. Based on the analysis that identified the common portions, filters to explore the set of log entries are automatically recommended.

Filtering of log search results based on automated analysis

A system and method for predictive ticketing in information technology (IT) systems. The method includes extracting a plurality of features from monitoring data related to an IT system, wherein the plurality of features includes at least one incident parameter, wherein the monitoring data includes machine-generated textual data; applying a machine learning model to the extracted plurality of features, wherein the machine learning model is configured to output a suitable insight for an incident represented by the at least one incident parameter, wherein the suitable insight is selected from among a plurality of historical insights; and generating a predictive ticket based on the suitable insight, wherein the predictive ticket includes a textual description of an expected future symptom in the IT system.

Machine-learning and deep-learning techniques for predictive ticketing in information technology systems

Devices, systems, and methods of detecting whether an electronic device or computerized device or computer, is communicating with a computerized service or a trusted server directly and without an intermediary web-proxy, or indirectly by utilizing a proxy server or web-proxy. The system searches for particular characteristics or attributes, that characterize a proxy-based communication session or channel and that do not characterize a direct non-proxy-based communication session or channel; or conversely, the system searches for particular characteristics or attributes, that characterize a direct non-proxy-based communication session or channel and that do not characterize a proxy-based communication session or channel; and based on these characteristics, determines whether or not a proxy server exists and operates.

System, device, and method for detection of proxy server

A system and method for classifying machine-generated textual data into statistical metrics are determined. The system comprises receiving machine-generated textual data from at least one data source; grouping the machine-generated textual data into a plurality of events; processing each event to determine a plurality of elements embedded therein; determining a type of each of the plurality of elements; and determining a statistical metric for each element based on at least on the type of the element.

Cross-platform classification of machine-generated textual data

A method and system for providing an enriched root cause of an incident using machine-generated textual data. The method includes extracting, from a dataset including machine-generated textual data for a monitored environment, a plurality of features related to a root cause of an incident in the monitored environment; generating a suitability score for each of a plurality of insights with respect to the incident based on the extracted features and a suitability model, wherein the suitability model is created based on a training set including a plurality of training inputs and a plurality of training outputs, wherein each training output corresponds to at least one of the plurality of training inputs; and selecting at least one suitable insight based on the generated suitability scores.

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Tel Aviv, Israel

Yaron Lehmann