Igt Canada Solutions Ulc

Yan Meunier

Bradley Boudreau

A method of generating crash reports by an electronic gaming machine includes detecting an error condition during operation of a wagering game on the EGM, wherein the error condition affects operation of a wagering game executed on the EGM. In response to detecting the error condition, the EGM (a) generates a crash data file comprising data related to the error condition; (b) generates a screenshot of a screen displayed on the display screen at or near a time the error condition was detected; and (c) transmits the crash data file and the screenshot to a central server using a secure communications network to which the EGM and the central server are connected.

Accident data recorder for electronic gaming machines

In one aspect, there is described a computer-implemented method comprising: determining locations of a plurality of electronic gaming machines through communications between the electronic gaming machines and at least one wireless transmitter provided at a known location; based on the locations of the plurality of electronic gaming machines, generating a game floor map; and displaying the game floor map on a retailer terminal, the retailer terminal configured to provide management functions for the plurality of electronic gaming machines.

Automated topology generation for electronic gaming machines

In one aspect, there is described a computer-implemented method of configuring timeout values for an electronic gaming system. The electronic gaming system includes an electronic gaming machine and a first host coupled to the electronic gaming machine through a network. The method includes: receiving a command to initiate timeout calibration through an input interface associated with the electronic gaming system; and in response to receiving the command: i) sending a plurality of test messages between the electronic gaming machine and the first host; ii) determining transmission times for the test messages; iii) based on the determined transmission times, automatically determining one or more timeout values; and iv) configuring one or both of the electronic gaming machine and the first host based on the determined timeout values.

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Sainte Marie de Kent, Canada

Yan Meunier