International Business Machines Corporation

Ya Pei Zhou

Yi Bin Wang

Wei Wang

Yuan Yuan

Hui Qing Shi

Li Ni Zhang

Yong Fang Liang

Ting Cao

Filtering incoming calls according to predicted preferences of a user. User preferences are predicted by analysis of user behavior, online activity, oral queues, and purchasing history. Data analysis includes weighting caller and user attributes according to a scheme that is dynamically updated by applying user feedback and/or machine learning processes.

Dynamic anti-disturb techniques in telephony

Analyzing software change impact is provided. Feedback is received regarding a predicted impact of a software change to a set of components of a service. It is determined whether the predicted impact of the software change is correct based on the feedback. In response to determining that the predicted impact of the software change is correct based on the feedback, the software change is applied to the set of components of the service increasing performance of the service and a server computer hosting the service.

Analyzing software change impact based on machine learning

Intelligent information adapter generation for service management. Managing selection of adapters from and adapter pool to use for collecting the service management information includes, based on adding a data source, selecting an adapter to use for collecting service management information from the added data source, the selecting including automatically creating and selecting a new adapter, the new adapter being created based on access information to access the added data source, a resource type of the portion of service management information collected from the added data source, and a desired performance indicator that the new adapter is to parse out from the portion of service management information that the new adapter collects.

Intelligent information adapter generation for service management

Cognitively detecting cloud services and their associated status of a Virtual Machine and/or Container in a cloud platform to predict availability of cloud services preferably including the status of the services, a service object health map, and a service health status. The outputs are preferably sent to a user for feedback, which is sent back to the cognitive service.

Growing community of inventors

Beijing, China

Ya Pei Zhou