Oracle International Corporation

Xuan Ju

Brian James Dueck

Sandra Rolanda Leung

Marc Corlett

Daniel Hotung Ho

David MacDonald

Robert John McArthur

Kenny Kai Tai Yan

Methods, systems, and computer readable media for managing order processing and fallout are disclosed. One exemplary method includes processing, in accordance to an orchestration plan, an order entity containing an order item, wherein the orchestration plan is functioning on a processing layer executed by electronic order management system. The method further includes respectively receiving, from each of one or more orchestration order components associated with the orchestration plan, state information corresponding to a child order item contained in a child order entity, wherein the state information respectively received by each of the one or more orchestration order components is respectively reflected in an order component order item included within the one or more orchestration order components and determining a current processing state for the order item by aggregating the state information reflected in all of the order component order items.

Methods, systems, and computer readable media for managing order processing and fallout in an order management system

According to one aspect, the disclosed subject matter describes herein a method that includes detecting a fallout condition associated with a communication of orders directed to a network target in an order and service management (OSM) system, identifying a plurality of failed orders corresponding to the fallout condition, and generating a job control order that designates a remedial operation to be applied to each of the plurality of failed orders.

Method, system, and computer readable medium for utilizing job control orders in an order management system

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Richmond Hill, Canada

Xuan Ju