Linkedin Corporation

Microsoft Technology Licensing, LLC

Ximeng Zhang

Christian Sutherland-Wong

Guan Wang

Shaobo Liu

Yuchen Zhao

Mike Derezin

Dan Shapero

James Raybould

Yue Li

A method, system and article of manufacture for determining a global hierarchy of an entity by computing subjective coherence strength between nodes of first members of a social network service, computing objective entanglement strength between nodes of second members of the social network service, using subjective coherence strength and objective entanglement strength, compute the pairwise latent relationship probabilities between different ones of the nodes of the social network service, and using the pairwise relationship probabilities, compute the global hierarchy relationship.

Techniques for inferring an organizational hierarchy from a social graph

A prioritizing entity prioritizes external contacts using a social network and determines people at the external contact who may influence execution of a given matter. The prioritizing entity also prioritizes internal resources with respect to the prioritized external contacts based on social proximity to people at the external contact, also by using the social network. The prioritizing entity assigns a prioritized internal resource to a prioritized external contact. Prioritizing external contacts includes ranking the external contacts based on an estimate of the amounts individual external contacts could spend on a given matter. Prioritizing internal resources includes determining explicit connections and inferred connections with people at the external contact, using the social network.

Contact prioritization and assignment using a social network

An embodiment searches a social network for at least one trigger event, detects one or more trigger events, and communicates the detected one or more trigger events as an alert. Searching the social network comprises searching member profiles and searching member activities. Detected one or more trigger events are centralized into a sortable list and prioritized based on business entities and the importance of the trigger events to persons related to the business entities. The centralized sortable list is fed into a customer relations management system which presents the alerts on a user interface. A plurality of types of triggers includes people updates, company updates, product purchases, and product usage.

Notifications based on social network service activity and profile triggers

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Ximeng Zhang