Ricoh Company, Ltd.

Xiaoya Sun

Kenichi Yamada

Tasuku Kohara

Sumihiro Inokuchi

Yuki Sunagawa

Ryohta Ueba

Ryotaro Konno

An information processing device includes control circuitry. The control circuitry is configured to store, in a first memory, record information formed each time a predetermined event occurs in a device and perform an update process of successively updating an old piece of record information with a new piece of record information in the record information stored in the first memory; transmit the record information stored in the first memory via a first signal line; transfer communication abnormality record information stored in the first memory to a second memory, which is configured not to update record information, and store the communication abnormality record information in the second memory when a communication abnormality signal of the first signal line is supplied via a second signal line; and transmit the communication abnormality record information stored in the second memory via the first signal line when communication of the first signal line is restored.

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Kanagawa, Japan

Xiaoya Sun