Emc IP Holding Company LLC

Xiaohui Wang

Hui Li

Fangyuan Lin

Rui Guo

Ou Zhang

Min Han

Li Yuan

Embodiments of the present disclosure provide a method, device, and computer program product for error evaluation. A method for error evaluation comprises in accordance with a determination that an error occurs in a data protection system, obtaining context information related to an operation of the data protection system; determining, based on the context information and using a trained deep learning model, a type of the error in the data protection system from a plurality of predetermined types, the deep learning model being trained based on training context information and a label on a ground-truth type of an error associated with the training context information; and providing the determined type of the error in the data protection system. In this way, it is possible to achieve automatic classification of errors in the data protection system, thereby improving the efficiency in error classification and saving the operation costs. Therefore, more rapid and more accurate measures can be taken to handle the errors.

Method, device, and computer program product for error evaluation

Managing access to instances on a public cloud can include in responding to a request from a user to create a support account for a target instance on a public network. A process can include generating a key pair including a public key and a private key, creating, in the target instance, a support account, and associating the public key with the target instance. Access to the private key can be provided to facilitate a connection to the target instance through the support account. Temporary credentials can be generated and associated with the target instance. Upon expiration of the temporary credentials, the support account can be disabled by removing the support account from the target instance and disassociating the public key with the target instance.

Access management to instances on the cloud

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Chengdu, China

Xiaohui Wang