Ricoh Company, Ltd.

Xiaofeng Han

Yuuko Sugiura

Taku Ikawa

Tomoya Hirokawa

Tsutomu Ohishi

Kota Dohmae

Eiichiro Yoshida

Keiichiro Hitomi

Shikou Miyamoto

An information processing system, a setting change method, and a non-transitory recording medium. The information processing system registers a plurality of access accounts for managing the plurality of information processing apparatuses, transmits, in response to receiving an acquisition request from a particular information processing apparatus of the plurality of information processing apparatuses, the plurality of access accounts to the particular information processing apparatus, determines whether the plurality of access accounts satisfy a requisite based on authority information set in the particular information processing apparatus and stores one of the plurality of access accounts that satisfies the requisite.

Information processing system, setting change method, and non-transitory recording medium

An output system, a system, and an output method. The output system communicates with an output apparatus and an information processing apparatus, and transmits, in response to a request from the output apparatus for electronic data including source identification information received from the information processing apparatus, electronic data associated with a user identified based on the source identification information to the output apparatus.

System and method for transmitting electronic data associated with a user identified based on source identification information

An output apparatus, an information processing system, an output method, and a non-transitory recording medium. The output apparatus receives setting information related to use of the output apparatus from a user terminal of a user and controls based on the setting information, whether to output electronic data received from a service providing system, or to receive list information indicating a list of electronic data from the service providing system and output the electronic data selected from the list information by the user.

Output apparatus, information processing system, output method, and non-transitory recording medium for outputting reserved electronic data based on setting information

An image forming apparatus includes circuitry; and a memory storing computer-executable instructions that cause the circuitry to execute determining an authentication method that is available for use for login, based on both a setting of the authentication method for login that is acquired via a network and the setting of the authentication method for login that is set in the image forming apparatus; and displaying, on the image forming apparatus, a login screen corresponding to the authentication method that is available for use.

Image forming apparatus, information processing method, and recording medium

An information processing device to be a subject of appliance registration in a management server includes a first acquirer configured to acquire identification information for identifying the information processing device; an appliance registration requester configured to transmit an appliance registration request to the management server, the appliance registration request being for the appliance registration in the management server to associate the identification information acquired by the first acquirer with tenant information for identifying a tenant; and a second acquirer configured to acquire a setting value for use in processing an application to be installed in the information processing device; and a writer configured to write, to a storage, a setting value for the application acquired by the second acquirer.

Information processing device to be subject of appliance registration in a management server, information processing system, and information processing method

An authentication system includes a shared terminal; and at least one information processing apparatus coupled to the shared terminal via a communication network. The shared terminal includes an authentication controller configured to, upon detecting that the shared terminal is activated, acquire authentication screen data, from the at least one information processing apparatus, for authentication performed for using an internal function of the shared terminal, display an authentication screen based on the acquired authentication screen data, and transmit, to the at least one information processing apparatus, input information that is input to the displayed authentication screen by a user; and an internal function operator configured to display a screen for using the internal function of the shared terminal, upon acquiring information indicating that an authentication process, which is performed based on the input information at the at least one information processing apparatus, is successful.

Authentication system, shared terminal, and authentication method

An information processing apparatus includes a screen information request receiver, an application identification information specifying unit, a screen information transmitter. The screen information request receiver receives, from a device, a screen information request used to request screen information for providing an application. The screen information includes at least dealer information representing a dealer that sells the device. The application identification information specifying unit specifies application identification information corresponding to the dealer information included in the screen information request based on application correspondence relation information representing a correspondence relation between the dealer information and the application identification information identifying an application available to the device. The screen information transmitter transmits, to the device, the screen information for providing the application identified by the application identification information specified by the application identification information specifying unit as a response to the screen information request received by the screen information request receiver.

Information processing system, information processing apparatus, image forming apparatus, information processing method, and computer program product

An image forming apparatus, information processing system, and information processing method are provided. The image forming apparatus is communicably connected to a server and acquires application processing information which has been reserved in the server in advance, indicating an application from among one or more applications that are installed or not installed on the image forming apparatus and which are determined to require application processing and controls the application processing of the application indicated by the application processing information acquired from the server.

Image forming apparatus acquiring application processing information at a determined processing time

An electronic apparatus communicably connected to a server includes circuitry to display, on a display, an application list based on web content acquired from the server. The application list is a list of a plurality of applications available with the electronic apparatus. The plurality of applications includes at least a web application. The circuitry acquires first version information from the server. The first version information indicates a version of firmware required for the electronic apparatus to use the web application included in the application list displayed. The circuitry determines whether second version information is equal to or newer than the first version information acquired from the server. The second version information indicates a current version of firmware installed on the electronic apparatus. The circuitry updates the firmware of the electronic apparatus in response to a determination indicating that the second version information is older than the first version information.

Electronic apparatus and method to update firmware of the electronic apparatus when adding a web application to the electronic apparatus

An information processing system includes an information processing apparatus, a first server, and one or more second servers configured to manage authority to use different applications. The information processing apparatus includes: a first request information transmitter configured to transmit first request information containing application identifying information that identifies an already-installed application, to the first server; a server specifying information receiver configured to receive server specifying information from the first server as a response to the first request information; a second request information transmitter configured to transmit second request information containing the use authority authentication information corresponding to the already-installed application to a second server that is specified by the server specifying information; a use authority information receiver configured to receive the use authority information from the second server as a response to the second request information.

Information processing system, information processing apparatus, information processing method, and recording medium

An image forming apparatus includes a first device having first circuitry and a printer and/or a scanner, and a second device to operate the first device, the second device including second circuitry to install, on a memory of the second device, one or more applications for executing image processing using the printer or the scanner. When determining that a current time is equal to an update time set within an update time range defined by a user, the second circuitry acquires, from a server via the first device and a network, update target application information indicating a target application among the one or more applications installed in the second device, requests, to the server via the first device, downloading of the target application, acquires the target application from the server via the first device, and installs the acquired target application in the second device.

Image forming apparatus having first and second devices each having separate energy saving modes

An information processing system includes an information processing apparatus, a server, first and second obtaining units, an addition unit, and a second processing unit. The first obtaining unit obtains second information indicating first information held by the server when the information processing apparatus has not previously included the first information to perform second processing necessary for first processing. When receiving a first request for requesting to perform the first processing, the second obtaining unit obtains token information indicating the presence of the authority to use the second information. When the second obtaining unit has obtained the token information, the addition unit adds the token information to a second request for requesting to perform the second processing. Only when the token information has been added to the second request, the second processing unit performs the second processing by using the second information.

Growing community of inventors

Kanagawa, Japan

Xiaofeng Han