International Business Machines Corporation

Xiao Jian Lian

Dong Li

Cheng Fang Wang

Xiang Cai

Yan Fen Guo

Hong Dong Zhao

Jing Chen

Jun Hong Zhao

Ye Qing Chen

Ang Yi

Hai Cheng Wang

Embodiments of the present disclosure relate to a method, system, and computer program product for webpage customization. In some embodiments, a method is disclosed. According to the method, a webpage to be provided to a user is obtained. The webpage comprises at least a first element having a first set of style attributes. A second element matching the first element is determined from a set of elements customized for the user. The second element has a second set of style attributes. The webpage is customized for the user by applying at least part of the second set of style attributes to the first element. The customized webpage is provided to the user. In other embodiments, a system and a computer program product are disclosed.

Webpage customization

A method, system and computer program product for processing messages sent to a recipient. The communication channel used to send the message is identified, where such a communication channel is not currently being used by the recipient. After identifying the communication channel(s) currently being used by the recipient, the contact information of users who have previously communicated with the recipient using the communication channel(s) currently being used by the recipient are analyzed. The message is then marked with the identity of the sender as well as the communication channel used by the sender after matching the contact information of the sender with the contact information of a user who had previously communicated with the recipient using the communication channel(s) currently being used by the recipient. The marked message is then sent to the recipient using a communication channel currently being used by the recipient.

Automatically determining and selecting a suitable communication channel to deliver messages to recipient

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Beijing, China

Xiao Jian Lian