Samsung Electronics Co., Ltd.

Woonsoo Kim

Taekwang Um

Dooho Byun

Jaeyung Yeo

Dasom Lee

Joohee Park

Hyunkyung Kim

A system includes a communication interface, at least one processor, and at least one memory storing information about a plurality of chatbots and a plurality of categories of the chatbots. The memory may further store instructions that, when executed, cause the processor to receive from a client device including a user interface (UI), data associated with a voice-based or text-based user input associated with or indicative of a request to perform at least one task, to select at least one chatbot from the plurality of chatbots for at least one category for performing the at least one task among the plurality of categories of the plurality of chatbots, and to transmit information on the selected at least one chatbot and the at least one category via the communication interface to the client device such that the client device provides the information through the UI.

System for processing user utterance and controlling method thereof

A system is provided. The system may include a communication interface, at least one processor, and at least one memory. The memory may store instructions that, when executed, cause the processor to provide an ASR module and a plurality of NLU modules, and further cause the processor to receive first voice data including a first user utterance, to process the first voice data using the ASR module to generate first text data, to process the first text data using a first NLU module into a first intent and one or more context information items associated with the first intent, to provide a first response based on the first intent and the one or more context information items, and to provide at least part of the one or more context information items to at least one other NLU module.

Growing community of inventors

Gyeonggi-do, South Korea

Woonsoo Kim