Salesforce Com, Inc.

Wing Hing Ku

Percy Dara Mehta

Wenhao Liu

Yogesh Patel

Shan-Cheng Ho

Mattia Padovani

Alexis Roos

Noah William Burbank

Birva Joshi

Shardul Vikram

Rohit Deshpande

Robert Christopher Ames

William Christopher Fama Roller

Madhav Vaidyanathan

Alex Michael Noe

Joseph Gerald Keller

Madeleine Mary Gill

Bhaskar Garg

Xu Yang

Janelle Wen Hui Teng

Abraham Dio Suharli

Nelson Esteban Acevedo

Sammy Adnan Nammari

Sandeep Raju Prabhakar

Ascander Dost

Lucas Ung

Shuvajit Das

Oliver Qian Tang

A method and system manage synchronization of data streams in a multi-tenant system. The method includes tracking by a flow control mechanism a recent flow rate of at least one data stream, determining by the flow control mechanism whether the flow rate of the at least one data stream varies from at least one related data stream, and adjusting by the flow control mechanism a throughput of the at least one data stream to correlate with the at least one related data stream, in response to determining that the at least one data stream has varied from the at least one related data stream.

Mechanism to synchronize, control, and merge data streams of disparate flow characteristics

Methods, systems, and devices for analyzing communication messages (e.g., emails) and selecting corresponding actions are described. In some database systems, a user may receive multiple messages at a user device. To efficiently determine responses to these messages, the user device may send the messages to a backend server for analysis. The server may perform natural language processing (NLP) to classify the message with one or more binary classifications and may extract metadata from each message. Based on the classifications and the metadata, the server may determine one or more actions the user device may perform to respond to each message. The server may send instructions to the user device indicating the suggested actions, and the user device may display these actions as options to a user. Additionally, the user device may use the classifications and metadata to automatically generate one or more communication templates in response to the message.

Action response selection based on communication message analysis

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San Jose, CA, United States of America

Wing Hing Ku