Dell Products Inc.

William Smith-Vaniz

Malak Alshawabkeh

Sunil Gumaste

A method of determining feature usage on a set of storage systems deployed across multiple customer sites includes defining metrics related to the features of interest, and pushing the defined metrics to an AIM (Autonomous Infrastructure Module) of an operating system of each storage system. The AIM on each storage system collects data associated with the metrics from the operating system on the storage system. The collected data is aggregated and formatted by the AIM and then used to create an autonomous field telemetry report. Autonomous field telemetry reports are periodically forwarded on a communication network to an analytics engine. The analytics engine parses each autonomous field telemetry report to extract usage information related to the features of interest, loads the parsed data to PostgreSQL staging and historical databases, and uses the parsed data alone or in combination with the historical data to create analytics and visualizations of the analytics.

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Maynard, MA, United States of America

William Smith-Vaniz