Compuware Corporation

Everbridge, Inc.

Dynatrace Corporation

William Ryan Breen

Imad Mouline

Paul Anastas

Christopher M Shaw

Yuan Cheng

Allen Lieberman

Vernon A Brewer, Iii

Jason DeBettencourt

Timothy Frans Wills

Meghan Anne Hounshell

Paul Smith

Matthew Cross

Systems and methods for a cloud management system which utilizes both technical and business metrics to achieve operational efficiencies. The systems and methods can be used to provide an elastic infrastructure model for an emergency notifications system which delivers near infinite scale with guaranteed near 100% uptime. In an embodiment, a mass recipient emulator can be utilized for testing of the notifications system with actual phone call or message exchange.

Systems and methods for providing situational awareness via bidirectional multi-modal notifications

Systems and methods for a DNS management system utilize a distance-based and/or a performance-based A record. A DNS management system of embodiments receives a request from a client for an IP address associated with a domain name. A database of IP address location records is queried to determine a geographic location of the client in operation according to embodiments. An A record corresponding to the geographically closest available server node may thereafter be delivered to the client. A system operable according to embodiments may additionally or alternatively monitor the performance of available servers and deliver an A record corresponding to the best performing local server.

Systems and methods for distance and performance based load balancing

Systems and methods for simulating a notification system

A website test environment invokes multiple instances of a commercial browser, and captures invocations of browser operations for gathering performance data without interference from other instances or multiple occurrences of the operating system (OS). Commercial browsers often employ constraints that assume only a single instantiation is executing on a particular machine. Configurations allow each instance to present as a separate user, thus avoiding conflicts that may arise from temporary files and network connections, for example. Each browser instance operates as a performance agent and dynamically links with a set of entry points for accessing performance related browser operations. As each agent invokes native (OS specific) machine functions for network access via particular entry points, configurations disclosed herein redirect the entry points to a collection layer of instructions (code) for capturing performance data in addition to invoking the native OS function called for by the browser operation.

Multiple instance commercial browser website test agent

A system provides a tag for a flash application. The tag identifies a flash event to record during execution of the flash application. The flash event is recorded to monitor performance of the flash application to generate performance metrics. The flash performance monitoring process generates the performance metrics of the flash application based on an occurrence of the flash event during the execution of the flash application, and provides a graphical user interface in which to render a graphical representation of the generated performance metrics.

Methods and apparatus for real user monitoring including flash monitoring

A system obtains a script containing at least one transaction to be performed with the web site, the at least one transaction defining a sequence of page requests identifying at least one web page to obtain from the web site. The system executes the script to perform the at least one transaction, performance of the at least one transaction including retrieving the sequence of the at least one web page. The system detects a capture event associated with the at least one web page, and in response to the capture event, captures content of the at least one web page. The system packages the content of the at least one web page into a container capable of being rendered, such that the container provides a plurality of components associated with the at least one captured web page, and delivers the container to a repository.

Methods and apparatus for collecting and displaying performance metrics from a web site

A system provides an agent that executes remotely from a web site and can measure performance associated with the web site. The agent obtains a script containing at least one transaction to be performed with the web site. The transaction(s) define a sequence of page requests identifying web pages to obtain from the web site. The agent executes the script to perform the transaction with the web site. Performance of the transaction includes retrieving the sequence of web pages and identifying respective performance metrics including performance metrics associated with obtaining respective objects defined within each web page, and performance metrics associated with obtaining a complete version of each web page. The agent transmits the performance metrics associated with execution of the transaction defined by the script to a repository.

Methods and apparatus for collecting performance metrics from a web site

A system monitors browser operation on a web page to identify objects referenced by the web page. For objects referenced by the web page, the system tracks a performance metric associated with each object. The system performs post-processing on the performance metrics of objects referenced by the web page to create a performance record for that web page, and transfers the performance record to a remote server for analysis of performance of web page operation in the browser.

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Melrose, MA, United States of America

William Ryan Breen