Experian Health, Inc.

Passport Health Communications, Inc.

William Reed Ott

Jason Harrison Wallis

Gregory Scott MacKenzie

Derek Neil Davis

Smart mapping is provided. A smart mapping system (SMS) and method identify an information source (IS) as an intended recipient of an information request item by matching one or more data elements in a dataset associated with an information request (IR) item with an IS candidate stored in a mapping database. An IS candidate may be an exact match, or a partial match with a highest match agreement score. The SMS provides for notifying an information requestor in real time or near real time when a match is determined or when a plurality of matching IS candidates are identified, such that a user is enabled to select an intended IS, or provide additional input. When a trend associated with matching particular data items to a particular IS candidate is identified, the SMS may add mapping property values to the mapping database for refining and improving the system.

Smart mapping

Dynamically determining an optimum connectivity path is provided. Default paths to connectivity sources associated with a payer may be determined and ranked based on various metrics, such as availability, content, and cost. When a connection to a primary connectivity source is determined to be down or unresponsive, a request may automatically be routed to a next connectivity source, wherein the next connectivity source is determined to be a next highest ranking connectivity source based on the various metrics. Data associated with availability, content, cost, and other attributes may be collected, stored in a database, and utilized to rank connectivity sources. Accordingly, as new information about a payer or connectivity source is discovered, default paths and rankings of connectivity sources may change.

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Goodlettsville, TN, United States of America

William Reed Ott