International Business Machines Corporation

William R Lariccia

Aaron J Quirk

Rahul Ghosh

Ravi Krishnan Muthukrishnan

Xian Jun Zhu

A management system receives inputs over a period of time from outputs of one or more sensors placed within a proximity to a service area, the one or more sensors for detecting at least one of at least one weight and at least one sound. The management system dynamically estimating, based on a rate of a percentage of change of the at least one weight over the period of time and types of sounds of the at least one sound for the service area, one or more wait times until a completion of use of the service area. The management system dynamically generating one or more wait time estimates in real time for the service area based on the one or more wait times and a current number of users waiting in a queue for the service area.

Real-time wait estimation and prediction via embedded sensors

A management system receives inputs over a period of time from outputs of one or more sensors placed within a proximity to a service area, the one or more sensors for detecting at least one of at least one weight and at least one sound. The management system dynamically estimating, based on a rate of a percentage of change of the at least one weight over the period of time and types of sounds of the at least one sound for the service area, one or more wait times until a completion of use of the service area. The management system dynamically generating one or more wait time estimates in real time for a particular user requesting a particular service area size met by a current service area size of the service area based on the one or more wait times and a current number of other users waiting for the particular service area size.

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Durham, NC, United States of America

William R Lariccia