Cisco Technology, Inc.

William M Wolfe

Lewis Dean Dodrill

Ryan Alan Danner

Satish Joshi

Steven J Martin

An application server, configured for executing a messaging application defined by XML documents, is able to provide messaging services to a calling party for a remote subscriber based on retrieval of subscriber attribute information obtained from a remote information database server (such as LDAP) via an Internet Protocol (IP) network. The application server, upon receiving a voice application operation request having subscriber identifier information from a browser serving the calling party, obtains from the remote information database server attribute information for responding to the voice application operation request based on the subscriber identifier information. The application server generates an HTML document having media content and control tags for personalized execution of the voice application operation based on the attribute information obtained from the standardized database server. The application server also is configured for sending and retrieving messages from a standardized remote messaging server via the IP network.

IP web based messaging system for localized management of wireless messaging

The invention is directed to techniques for notifying a client device of the occurrence of an event using a web application activated based on an application-state data record. A persistent process monitors incoming data for the occurrence of an event and provides the application-state data record that can be used to activate a session of an event notification application. The persistent process provides an event indicator to a proxy browser which then activates the event notification application. The event notification application provides an event notification to the proxy browser, which in turn provides an audio notification of the event to the client device, which may be a telephony device or other two-way audio communication device. The user of the client device can then respond to the event notification or otherwise interact with the event notification application via the proxy browser.

Apparatus and methods for providing an event driven notification over a network to a telephony device

An application server, configured for executing a messaging application defined by XML documents, is able to provide messaging services to a calling party for a remote subscriber based on retrieval of subscriber attribute information obtained from a remote information database server (such as LDAP) via an Internet Protocol (IP) network. The application server, upon receiving a voice application operation request having subscriber identifier information from a browser serving the calling party, obtains from the remote information database server attribute information for responding to the voice application operation request based on the subscriber identifier information. The application server generates an HTML document having media content and control tags for personalized execution of the voice application operation based on the attribute information obtained from the standardized database server. The application server also is configured for sending and retrieving messages from a standardized remote messaging server via the IP network .

A web-based voice messaging system uses an application server, configured for executing a voice application defined by XML documents, that accesses subscriber attributes from a standardized information database server (such as LDAP), and messages from a standardized messaging server (such as IMAP). The application server, upon receiving a request from a browser serving a subscriber, accesses an IP based messaging server to obtain a stored message for the subscriber from a second party. The stored message identifies a text-based form. The application server converts the text-based form into an audible format. The application server generates an HTML document to present to the subscriber the form in audible format with audible prompts, based on the HTTP request and the text-based form. The application server then updates the text-based form based on an input from the subscriber. Thus, text-based forms can be retrieved and acted on via a telephone.

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Santa Monica, CA, United States of America

William M Wolfe