Lucent Technologies Inc.

International Business Machines Corporation

William F McKenzie, Jr

Kelly A Revels

Leo Temoshenko

David De-Hui Chen

John L Eisenbies

A system and method for processing an unsolicited error message is disclosed. Generally, a first computer is utilized comprising a transceiver, software stored within the first computer defining functions to be performed, and a processor configured by the software to perform the steps of: parsing an error message to determine an identification number that represents a most significant meaning of the error message; and, determining a description of the error message after parsing. The identification number is determined by dividing the error message into an identifier portion and a series of properties portion, wherein the identifier portion provides a general description of a cause of the error message, and the series of properties portion provides specific attributes of the error message. The identification number is then processed in accordance rules provided to the system for processing the error message.

System and method for processing unsolicited messages

A system and method for determining a cause of a network problem between a first endpoint and a second endpoint, is disclosed. Generally, a first computer is utilized comprising a transceiver, software stored within the first computer defining functions to be performed, and a processor configured by the software to perform the steps of: associating a received error message with an error identification number; and associating the error identification number with a root cause proximity value, wherein the root cause proximity value represents a relationship between the received error message and an actual cause of the network problem.

System and method for determining and presenting network problems

A system and method for recording accounting times by an Agent in a network and retrieving the accounting times by the network Manager. Three types of data objects in each of the Agent's stored records are provided. Record Number is the sequence number of the record in the file. Recording time is an indication of the time the record was stored in the file since a certain point in time, such as after the Agent's clock began running. Record Type is the particular type of record stored. The Record Type can either be DATA representing normal accounting data or TIME representing time data used for correlating the Manager's and the Agent's time-keeping. Upon receipt of an accounting data record of type DATA, the manager uses the record's Recording time to help determine the point of time accorded to that event. The Manager then uses the previous record of type TIME to adjust the Recording time of the received accounting data record relative to the Manager's precise calendar time.

Growing community of inventors

Raleigh, NC, United States of America

William F McKenzie, Jr