Cisco Technology, Inc.

William Drew Gaskill

Daniel George Wing

Jagannathan Shiva Shankar

Ottalingam Satyanarayanan

Shiva Shankar

Scott C Keagy

Muktevi Srinivas

Aruna K Muvvala

Vipin Kamra

A domain based tunneling scheme allows a Network Management System (NMS) to manage devices in a private network operating behind a NAT boundary. A device in the private network provides the NMS with information including a public NAT IP address, a private device IP address, and a unique device identifier. The NMS uses the public NAT IP address to set up and maintain a tunnel to the private network. The NMS stores the NAT information and a tunnel identifier in a table entry associated with the device. The NMS then uses the tunnel and the contents of the table entry to conduct management operations with the device operating in the private network.

Domain based routing for managing devices operating behind a network address translator

A test emergency response location (ERL) is used to exercise an emergency response (ER) service. The test ERL does not have any connections to the real external PSAP or OSAN and only routes the call to synthetic phones or agents. A 911 call is intercepted and routed to an ER application to make a decision on which emergency location identification number (ELIN) to use. The ER application recognizes the call originator as a synthetic phone or agent and routes it through the test ERL. In one embodiment, the test ERL is configured so that a second synthetic phone or agent is registered as the PSAP endpoint and a third synthetic phone or agent is registered as the OSAN endpoint. In a properly functioning system, the ER application forwards the call to the second and third agents. When the second and third agents receive the calls, the system is considered to be functioning properly.

Method and apparatus for testing emergency response service in a telephony environment

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San Jose, CA, United States of America

William Drew Gaskill