International Business Machines Corporation

William C Barlow

Andrew Lewis Schirmer

Amy D Travis

Muhammed Fatih Bulut

James Edward Christensen

David S Marshak

A computer receives a first information related to a communication sent to a user device of a second person. The computer determines a user device of a first person using the first information. The computer sends a context information request to the user device of the first person. The computer receives a context information reply responsive to the context information request. The computer sends context information of the context information reply to the user device of the second person. The computer releases the communication to the user device of the second person.

Gathering context information for a communication

A computer receives a plurality of records each relevant to a relationship between a first person and a second person. The computer determines a communication score of a communication from the first person to the second person, wherein the score is based on at least one of the plurality of records. The computer compares the communication score to an established mediation threshold. Responsive to determining that the communication score violates the established mediation threshold, the computer passes the communication to a user device of the second person. Further, the computer prioritizes the plurality of records according to a set of priorities, and presents the plurality of records to the first person or to the second person.

Mediation and presentation of communications

A method, system and apparatus for the policy driven provisioning of a Web conference. A Web conference provisioning system can include a policy manager coupled to at least two different Web conferencing platforms over a computer communications network. The policy manager can have a configuration for processing a request for a Web conferencing from a communicatively linked end user to select one of the Web conferencing platforms to host the Web conference. Preferably, two of the different Web conferencing platforms can include a CPE based platform and a hosted platform.

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Newburyport, MA, United States of America

William C Barlow