Electrolux Home Products, Inc.

Wilhelm Niessen

Edi Fabbro

Giovanni Dal Bello

Marco Ragogna

Valdinei Frasson

Claudio Diodato

A system and methods to provide appliance field support personnel with a tool that, together with proper interface modules, simplifies the execution of diagnostic procedures and provides an easy way to configure, reconfigure, or update electronic boards in the home on a client side of an enterprise wide system. The electronic boards serve as electronic controllers in the appliances and are programmable generic service boards. With such a system, it is possible to update and re-configure electronic boards and interact directly with an electronic controller of an appliance while an appliance is operating. Software, configuration data, and control data are downloaded from a server-side configuration of the enterprise wide system to update the electronic boards.

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Selfkant, Germany

Wilhelm Niessen