Other

Empirix Inc.

Wesley C Hand, Jr

Albert Robinson Seeley

Douglas C Williams

Henry Houh

Peter Savage

Mark Trumpler

Nathan W David

Eric Noorda

Kathy Campbell

A method is disclosed for generating test scripts for testing an IVR from an IVR's voice-capable markup language application. The test scripts can be generated directly from the voice-capable markup language application, from a product which provides a graphical representation of the IVR from the IVR's voice-capable markup language application, or a grid can be used to represent the tags within the voice-capable markup language application and a test script generated from the grid. Additionally, a virtual telephone caller system is provided to test the IVR of a contact center, wherein the virtual telephone caller system operates with voice-capable markup language software scripts.

Method of generating test scripts using a voice-capable markup language

A method is disclosed for testing applications that include non-deterministic behavior. The presently disclosed method generates test code for testing deterministic behavior of an application. When instances of non-deterministic behavior of the application being tested are encountered, the method provides acceptable alternate behaviors, such that the non-deterministic behavior can be effectively tested. The method may be implemented as a software test tool that utilizes a graphical programming interface to make the test generation simple and easy to use.

Method of generating test scripts for systems having dynamic behavior

Growing community of inventors

Londonderry, NH, United States of America

Wesley C Hand, Jr