Siebel Systems, Inc.

Oracle America, Inc.

Wen-Hsin Lee

Joseph Harb

Chris Haven

David John George

Dennis Ferry

Jaya Srinivasan

Java Srinivasan

Method and software architecture for providing data-change alerts corresponding to data changes in a data system to external (of the data system) applications. A computer user interface is provided to enable a user to identify user interface (UI) objects corresponding to a user interface of an application used to access the data system to provide data-change alert support for. For example, the UI objects may comprise screens, views, applets, fields, and columns. Based on the alert-enabled UI objects, data-change alert triggers are generated to monitor for data-change events (e.g., inserts, updates, and deletes) that cause changes to data in the data system corresponding to those alert-enabled UI objects. In response to data changes in the data system corresponding to alert-enabled UI objects, appropriate triggers are executed to initiate generation of data-change alerts comprising data values that have been changed. The data-change alerts are then pushed to the external application.

Method and architecture for providing data-change alerts to external applications via a push service

A method and system for building/updating grammars in voice access systems is disclosed. The method includes receiving a grammar update request from a voice access system, retrieving data, filtering the data and providing the filtered data to the voice access system. The grammar update request identifies a navigation context of a user interface provided by a data system. The user interface provides access to information in the data system. The data is retrieved from the data system and pertains to the navigation context. The filtering is performed to obtain filtered data pertaining to user interface (UI) objects enabled for grammar updates.

Method and system for building/updating grammars in voice access systems

Method and System to update grammar information in a voice access system that provides access to a data system. A user interface (UI) is provided to enable an administrator to select UI object pertaining to a user interface provided by the data system to provide grammar update support for. The data system user interface corresponds to a UI that users would see if using computer client connection to the data system. XSLT style sheets are built based on the UI objects that are selected for grammar update. A grammar update request may then submitted that identifies a navigation context of the data system UI, a style sheet to apply, and an optional last update value. In response to receiving the request, the system retrieves data from the data system pertaining to the navigation context; and filters the data using the identified style sheet and the last update value and provides the filtered data back to the voice access system to update its grammar.

A method and system that provides filtered data from a data system. In one embodiment the system includes an API (application programming interface) and associated software modules to enable third party applications to access an enterprise data system. Administrators are enabled to select specific user interface (UI) objects, such as screens, views, applets, columns and fields to voice or pass-through enable via a GUI that presents a tree depicting a hierarchy of the UI objects within a user interface of an application. An XSLT style sheet is then automatically generated to filter out data pertaining to UI objects that were not voice or pass-through enabled. In response to a request for data, unfiltered data are retrieved from the data system and a specified style sheet is applied to the unfiltered data to return filtered data pertaining to only those fields and columns that are voice or pass-through enabled.

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Issaquah, WA, United States of America

Wen-Hsin Lee