Alibaba Group Holding Limited

Weiqin Wan

Lizhong Li

Xiaofeng Wang

Yang Yu

Daocheng Xie

Hui Dong

A user identity verification method is disclosed. The method includes receiving an identity verification request sent by a user through a client terminal; determining a user communication number according to the identity verification request and generating a corresponding temporary communication number for the user communication number; recording the user communication number and the temporary communication number as first data; returning the temporary communication number to the client terminal; receiving a call request initiated by the user to the temporary communication number; determining a respective user communication number and a respective temporary communication number corresponding to the call request as second data; verifying whether the first data matches with the second data; and returning a verification result to the client terminal. The method can improve security and reliability of identity verification, reduce a user's waiting time, and enhance user experience.

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Hangzhou, China

Weiqin Wan