Zoom Communications, Inc.

Wan Chen

Xiaoli Song

Davide Giovanardi

Stephen Muchovej

Methods and systems provide for intelligent content recommendation within a communication session. In one embodiment, the system receives a list of content recommendation actions, each content recommendation action being associated with one or more trigger phrases constituting conditions for the content recommendation action to be performed, each trigger phrase being associated with a party the trigger phrase is to be uttered by. The system connects to a communication session with a plurality of participants, and receives a number of utterances associated with the participants in real time. For each utterance, the system determines whether a prediction of relatedness is present between the utterance and one or more trigger phrases associated with a content recommendation action. Upon determining that a prediction of relatedness is present, the system performs the associated content recommendation action by transmitting, to one or more client devices, one or more pieces of content to be recommended.

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Cupertino, CA, United States of America

Wan Chen