Salesforce Com, Inc.

Walter Macklem

Simon Y Wong

Eric David Bezar

Sonali Agrawal

Varadarajan Rajaram

Sandip Ghosh

Jesse Yarbro Collins

Shankara Bhargava Subramanya

Luke A Ball

Lars Hofhansl

Sriram Gopalan

Jill Blue Lin

Arup Dutta

Mary Kathryn Scotton

Susan Marie Kimberlin

Nathanael Black

Dan Soble

Kanishka Maheshwari

Jia Chen

David Nathanson

Eric Lance Wilson

Steven Tamm

Kedar Doshi

Orjan Nils Kjellberg

Gary J Baker

Chaitanya Bhatt

Mark Fischer

Igor A Shmulevich

Richard Perry Pack, Iii

Etienne Giraudy

Ron Pragides

Reena Mathew

Wendy Chang

Oliver Pin

In accordance with embodiments, there are provided techniques for managing functionality changes of a database platform of a service provider. The techniques facilitate implementing changes to the database platform while minimizing work flow reductions to users of the database platform. To that end, one embodiment of the present invention delays implementation of the changes for a duration of time to provide users of the database platform an opportunity to adjust behavioral interaction with the database platform. In accordance with another embodiment of the present invention, users may implement the functional changes to determine any adverse impact on work flow, before the functional changes become permanent. In another embodiment, the users may be afforded an opportunity to selectively enable and disable the functionality changes before the duration of time expires.

Techniques for managing functionality changes of an on-demand database system

In accordance with embodiments, there are provided techniques for managing functionality changes of an on-demand database system. The techniques facilitate implementing changes to the database system while minimizing work flow reductions to users of the database system. To that end, one embodiment of the present invention delays implementation of the changes to provide users of the system an opportunity to adjust behavioral interaction with the database. In accordance with another embodiment of the present invention, users may implement the functional changes to determine any adverse impact on work flow, before the functional changes become permanent. In another embodiment, the user may be afforded an opportunity to selectively enable and disable the functionality changes before the duration expires.

A hierarchical template framework may include lower tier templates that identify groups of software components for discrete software services. The template framework also may include upper tier templates that include one or more lower tier templates and identify software components for a prearranged group of the software services configured to support and operate with an associated category of core software functions. A software developer may build a software application from the software components identified in a selected upper tier template, lower tier templates, and any other core software components identified for the core software functions. The templates prevent the software developer from having to manually locate and test all of the software components for different software services used in a software application.

Template based software container

A method of establishing personalized limits on a search responsive to a key word query in an enterprise search system is described that includes receiving an object types access history for a particular user. Applying this method, the object types access history includes records of object types selected from search results returning multiple object types and records of object types selected via interfaces other than search results. The method continues with determining and storing in computer readable memory a personalized scope of object types. The personalized scope of object types sets a limit on object types initially returned by an enterprise search system for the particular user in response to key word queries by the particular user that do not specify object types to search.

Personalizing scoping and ordering of object types for search

An exemplary embodiment of a multi-tenant database system is provided. The system includes a multi-tenant database, an entity definition table, and a data processing engine. The database has database objects for multiple tenants, including an existing object for a designated tenant. Each entry in the existing object has a respective entity identifier. The definition table has metadata entries for the database objects, including a metadata entry for the existing object. This metadata entry has a tenant identifier for the designated tenant, an entity name for the existing object, and an old key prefix for the existing object. Each entity identifier of the existing object begins with the old key prefix. The engine performs a data truncation operation on the existing object by updating the metadata entry to replace the old key prefix with a new key prefix. This results in an updated object that is identified by the new key prefix and the tenant identifier.

Truncating data associated with objects in a multi-tenant database

In accordance with embodiments, there are provided mechanisms and methods for using a database to access content stored outside of the database. These mechanisms and methods for using a database to access content stored outside of the database can enable embodiments to provide a database system which can be used to access content when the content is incapable of being stored in the database system, or is otherwise not stored in the database system. The ability of embodiments to provide access to such data via the database system can improve the usability of the database system.

System, method and computer program product for using a database to access content stored outside of the database

An embodiment of a multi-tenant database system includes a multi-tenant database, an entity definition table, and a data processing engine. The database has objects for multiple tenants, including an existing object for a designated tenant. Each entry in the existing object has a respective entity identifier. The definition table has entries for the database objects, including a metadata entry for the existing object. This metadata entry has a tenant identifier for the designated tenant, an entity name for the existing object, and an old key prefix for the existing object. Each entity identifier of the existing object begins with the old key prefix. The engine performs a data truncation operation on the existing object by updating the metadata entry to replace the old key prefix with a new key prefix. This results in an updated object that is identified by the new key prefix and the tenant identifier.

A system and method for analyzing operations in a multi-tenant database system environment is provided. The system may include a database storing tenant application data and common application data, the tenant application data and common application data controlling a creation, read, update, deletion or undeletion of an object in the multi-tenant database system environment. The system may further include a processor to analyze the tenant application data and common application data to identify therein where the object is being modified, and generate a report identifying potential errors or side effects which may affect the object based upon the analyzed tenant application data and common application data.

Systems and methods for analyzing operations in a multi-tenant database system environment

Methods and systems include embodiments that recursively save parent, grandparent, and other records in a database that depend from a record. User-provided code within a save event or trigger can thus call further save methods without corrupting the database. Junction objects, objects that reflect records with two or more parents, can also be recursively saved.

Methods and systems for recursive saving of hierarchical objects to a database

In accordance with embodiments, there are provided mechanisms and methods for versioning content in a database system using content type specific objects. These mechanisms and methods for versioning content in a database system using content type specific objects can enable embodiments to provide a database system which stores information associated with multiple versions of content. The ability of embodiments to provide a database system which supports content versioning can enable an efficient and comprehensive storage of content types having different features by the database system.

System, method and computer program product for versioning content in a database system using content type specific objects

In accordance with embodiments, steps in a multi-tenant database service are approved to manually and/or automatically satisfy requests to approve various steps in the service. The ability of embodiments to provide such additional approval capabilities may lead to more flexible step approval during use of the on-demand database service.

Method and system for approving steps in a multi-tenant database service

In accordance with embodiments, there are provided mechanisms and methods for storing a formula having first and second object fields. These mechanisms and methods for storing a formula having first and second object fields can allow access to data from related object types other than the object type being currently accessed. The ability of embodiments to provide such access may allow access to additional contents of a database for performing validations, calculations, etc.

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San Francisco, CA, United States of America

Walter Macklem