Netflix Inc.

Netflix.com, Inc.

W Reed Hastings

Neil D Hunt

John Robert Ciancutti

Stanley Miguel Lanning

Marc B Randolph

Shawn Purcell

W Douglas Strabel

Gordon P Rosete

Ligia S Calonje

Lawrence Wen-Kai Shih

Roy Carrillo

Gregory K Stahl

Andrew Rendich

Thomas R Dillon

Tom Dillon

Thomas R Dillion

Managing rental items using hierarchical storage locations without putting away returned items. One method comprises receiving units of a rental item at a processing facility. Each of two or more local storage locations is associated with a different successively longer time period of subsequent processing for that storage location. The rental item is associated with a net average shipping quantity and a buffer inventory quantity for each time period. An excess number of the units is determined as the rental item units that are not needed for current orders. A first quantity of the excess units is placed in a first local storage location. The first quantity is based on the net average shipping quantity for the first location; in a second location, a second quantity of the excess units is placed. The second quantity is based on the buffer inventory quantity for the second location and a growth factor.

Rental inventory management

A remote control comprises a touch-sensitive device configured to detect touching and convert the touching into one or more first data signals; a wireless data transmitter; and logic coupled to the touch-sensitive device and to the wireless data transmitter. The logic is configured to receive the first data signals, transform the first data signals into one or more second data signals that are compatible with a remotely controllable apparatus, and communicate the second data signals to the remotely controllable apparatus using the transmitter. The apparatus can interact with the remote control to generate a graphical user interface on a video display that enables controlling the apparatus using manipulation of the touch-sensitive device. For example, touch gestures can remotely control functions of a DVD player, including functions that are normally accessible only by viewing successive deeply nested menus using a multi-button remote control.

User interface and pointing device for a consumer electronics device

According to an embodiment of the invention, an approach is provided for estimating how a particular user would rate a particular item from a plurality of items. The approach is applicable to any type of items, including rental items such as movies, music and games, and the invention is not limited to any particular type of item. One or more items from the plurality of items that have ratings similar to the particular item are identified. One or more other users are identified that have given ratings to the one or more items that are substantially similar to ratings given by the particular user to the one or more items. An estimation is made of how the particular user would rate the particular item based upon ratings for the particular item given by the one or more other users.

Approach for estimating user ratings of items

According to another embodiment of the invention, an approach is provided for estimating how a particular user would rate a particular item from a plurality of items. The approach is applicable to any type of items, including rental items such as movies, music and games, and the invention is not limited to any particular type of item. One or more items from the plurality of items that have ratings similar to the particular item are identified. Then, one or more other users are identified that have given ratings to the one or more items that are substantially similar to ratings given by the particular user to the one or more items. Finally, an estimation is made of how the particular user would rate the particular item based upon ratings for the particular item given by the one or more other users.

An 'inventory free' approach for managing rental items across a plurality of distribution locations includes sending at least some rental items that are not needed by two or more distribution locations to a designated distribution location. Rental items sent to the designated distribution location may be permanently stored at the designated distribution location, returned to the distribution location from which they were sent, or sent to other distribution locations, depending upon where the rental items are needed. In situations where particular rental items are not currently needed by customers at a distribution location, but there is a high likelihood that the particular rental items will be needed by the customers within a specified time, the particular rental items may be maintained at the distribution location as 'float' and not sent to the designated distribution location. The float is re-processed as returned rental items prior to being again rented to customers. The determination of whether customers need, or do not need, a particular rental item may be made based upon a wide variety of criteria such as time criteria, actual and predicted customer demand for rental items, actual and predicted returns of rental items, Net Ships and predicted loss and breakage of rental items.

Approach for managing rental items across a plurality of distribution locations

According to another embodiment of the invention, an approach is provided for estimating how a user would rate an item that the user has not yet rated. The approach is applicable to any type of items, including rental items such as movies and games, and the invention is not limited to any particular type of item. The approach is applicable to a wide variety of contexts and is ideally suited for automatically selecting rental items to be recommended for rental. One or more items that have been rated by the user are identified. Then, one or more other users are identified that have rated the one or more items and given ratings to the one or more items that are substantially similar to ratings given by user to the one or more items. Finally, an estimation is made how the user would rate the item that the user has not yet rated based upon how the one or more other users rated the item.

A mailing and response envelope for conveying an item from a sender to a recipient and back is disclosed. The envelope comprises a base panel, a sender address panel, and a recipient address panel. The sender address panel is affixed to the base panel by an adhesive region. The sender address panel and adhesive region define a pocket sized to accept an item. The adhesive region extends laterally on the base panel in an amount selected to ensure that a postal cancellation is not applied to an area overlying the item. The recipient address panel is joined to the base panel by a detachable joint. In this configuration, a fragile item may be conveyed from the sender to the recipient and from the recipient back to the sender without damage to the item.

Mailing and response envelope and method of making the same

According to a computer-implemented approach for renting items to customers, customers specify what items to rent using item selection criteria separate from deciding when to receive the specified items. According to the approach, customers provide item selection criteria to a provider provides the items indicated by the item selection criteria to customer over a delivery channel. The provider may be either centralized or distributed depending upon the requirements of a particular application. A 'Max Out' approach allows up to a specified number of items to be rented simultaneously to customers. A 'Max Turns' approach allows up to a specified number of item exchanges to occur during a specified period of time. The &#x201c;Max Out&#x201d; and &#x201c;Max Turns&#x201d; approaches may be used together or separately with a variety of subscription methodologies.

Approach for renting items to customers

Mailing and response envelope

According to a computer-implemented approach for renting items to customers, customers specify what items to rent using item selection criteria separate from deciding when to receive the specified items. According to the approach, customers provide item selection criteria to a provider provides the items indicated by the item selection criteria to customer over a delivery channel. The provider may be either centralized or distributed depending upon the requirements of a particular application. A &ldquo;Max Out&rdquo; approach allows up to a specified number of items to be rented simultaneously to customers. A &ldquo;Max Turns&rdquo; approach allows up to a specified number of item exchanges to occur during a specified period of time. The &ldquo;Max Out&rdquo; and &ldquo;Max Turns&rdquo; approaches may be used together or separately with a variety of subscription methodologies.

Growing community of inventors

Santa Cruz, CA, United States of America

W Reed Hastings