Tata Consultancy Services Limited

Vivek Bisht

Gautam Shroff

Puneet Kumar Agarwal

Mayur Patidar

Prerna Khurana

Rohit Kumar

Prateek Sachan

Mahesh Prasad Singh

Ashish Chaudhary

Rachit Bansal

Systems and methods for Deep Learning techniques based multi-purpose conversational agents for processing natural language queries. The traditional systems and methods provide for conversational systems for processing natural language queries but do not employ Deep Learning techniques, and thus are unable to process large number of intents. Embodiments of the present disclosure provide for Deep Learning techniques based multi-purpose conversational agents for processing the natural language queries by defining and logically integrating a plurality of components comprising of multi-purpose conversational agents, identifying an appropriate agent to process one or more natural language queries by a High Level Intent Identification technique, predicting a probable user intent, classifying the query, and generate a set of responses by querying or updating one or more knowledge graphs.

Deep learning techniques based multi-purpose conversational agents for processing natural language queries

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Noida, India

Vivek Bisht