Ncr Corporation

Vittorio Roberto De Finis

Stefano Cipollone

A method and apparatus for monitoring an application executing on a self-service terminal. The method comprises: registering with a services manager (such as an XFS or J/XFS manager) to receive event reports indicative of a change of state being sent to the application; accessing an operating system function to deduce a current status of the application; and communicating a status of the application to the remote management system, without communicating with the application, to enable the remote management system to manage the self-service terminal more effectively.

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Milan, Italy

Vittorio Roberto De Finis